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Resident Services Specialist

Otterbein SeniorLife, Toledo, OH, United States


Overview

We’re looking for compassionate individuals to join our team as a Resident Services Specialist. You’ll help our residents with Activities of Daily Living and work to keep our residents' space clean, as well as our beautiful community. You and your team will work together to set schedules and provide the best care and atmosphere for residents. You can be a current CNA/STNA to apply for this position. At Otterbein, you’re more than an employee, you’re a Partner in Caring. Together, we work side by side toward a shared goal: delivering person-centered care that respects every resident and the choices they make. Whether in our vibrant communities, our welcoming small‑house neighborhoods, Home Health, Hospice, or Home Office, we provide the highest level of compassionate, quality care. Shifts available: Part‑time 1st. Responsibilities

Provide quality customer service in a timely and positive manner with a strong sense of teamwork. Assist residents with medication reminders, personal care, and other activities of daily living. Ensure a clean and safe environment in all resident rooms and common areas. Communicate, coordinate, and cooperate with resident needs and the team structure. Assist with the dining area by serving residents’ meals and cleaning as needed. Quickly respond to emergency calls from Independent Living residents to ensure safety. Qualifications

High‑school diploma or equivalent (preferred). First Aid Course certification. Previous experience (preferred). Benefits

Health & Wellness

Medical insurance with free virtual doctor visits. Vision and dental insurance. Pet insurance. Life insurance. Employee Assistance Program (EAP) for personal and professional support. Financial Security

401(k) retirement savings plan with company match. Paid time off that accrues immediately from day one. Paid holidays for a healthy work‑life balance. Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis. Tuition reimbursement up to $5,250 per year for any field of study. Tuition discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College. Employee‑Sponsored Crisis Fund available for those facing unforeseen challenges. Legal and identity theft protection. Growth & Development

University partnerships for exclusive tuition discounts. Multiple partner discounts available for various products and services through Access Perks. Access to thousands of hours of personal and professional development material through RightNow Media @ Work. Some benefits, including PTO and tuition reimbursement, are based on hours worked. About Otterbein SeniorLife

For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We’re a non‑profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents. Otterbein SeniorLife consists of lifestyle communities, revolutionary small‑house neighborhoods, home health, and hospice care in Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in‑home care, and hospice services. Apply today and begin a meaningful career as a Resident Services Specialist at Otterbein!

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