Leasing Agent
AMH, Greensboro, NC, United States
The Leasing Agent serves as the company's primary sales representative for prospective residents, responsible for driving occupancy through consultative selling, relationship building, and lease conversion.
Responsibilities
Drives leasing performance by responding to and following up on inquiries from prospective residents across inbound and outbound channels. Conducts discovery conversations to understand prospect needs and preferences, presents available homes in a compelling and tailored manner, overcomes objections, and closes leases. Maintains an active pipeline of prospective residents and manages follow-up activity to maximize conversion rates and occupancy.
Negotiates lease offers and clearly presents lease terms to prospective residents. Executes and explains leases and related documents to incoming residents. Conducts all leasing activities in compliance with applicable laws and Fair Housing regulations to maximize occupancy and minimize vacancy loss.
Partners with internal stakeholders (e.g., underwriting and lease writing teams) to move applicants efficiently through the leasing process. Maintains current knowledge of inventory, pricing, market conditions, and company policies and procedures to position the company competitively in every sales interaction.
Requirements
High school diploma or GED equivalent required
Minimum three (3) years of sales or customer-facing sales experience required
Leasing, real estate, or property management experience preferred
State Real Estate License required
Demonstrated sales ability including prospecting, needs discovery, persuasive presentation, objection handling, and closing
Strong influence and negotiation skills with the ability to build rapport quickly and guide prospects toward a decision with confidence
Excellent verbal and written communication skills, including active listening and the ability to tailor messaging to individual prospective needs
Strong relationship management and customer service orientation with a genuine drive to deliver exceptional resident experience
Results-oriented with a sense of urgency; motivated by performance metrics and conversion outcomes
Working knowledge of Microsoft Office (Excel, Word, Outlook) required
Compensation Earn a base rate of $25.00 per hour. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience. This position is eligible to receive monthly bonus payments.
Benefits Employees have the opportunity to participate in medical, dental, and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.
CA Privacy Notice To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice.
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Responsibilities
Drives leasing performance by responding to and following up on inquiries from prospective residents across inbound and outbound channels. Conducts discovery conversations to understand prospect needs and preferences, presents available homes in a compelling and tailored manner, overcomes objections, and closes leases. Maintains an active pipeline of prospective residents and manages follow-up activity to maximize conversion rates and occupancy.
Negotiates lease offers and clearly presents lease terms to prospective residents. Executes and explains leases and related documents to incoming residents. Conducts all leasing activities in compliance with applicable laws and Fair Housing regulations to maximize occupancy and minimize vacancy loss.
Partners with internal stakeholders (e.g., underwriting and lease writing teams) to move applicants efficiently through the leasing process. Maintains current knowledge of inventory, pricing, market conditions, and company policies and procedures to position the company competitively in every sales interaction.
Requirements
High school diploma or GED equivalent required
Minimum three (3) years of sales or customer-facing sales experience required
Leasing, real estate, or property management experience preferred
State Real Estate License required
Demonstrated sales ability including prospecting, needs discovery, persuasive presentation, objection handling, and closing
Strong influence and negotiation skills with the ability to build rapport quickly and guide prospects toward a decision with confidence
Excellent verbal and written communication skills, including active listening and the ability to tailor messaging to individual prospective needs
Strong relationship management and customer service orientation with a genuine drive to deliver exceptional resident experience
Results-oriented with a sense of urgency; motivated by performance metrics and conversion outcomes
Working knowledge of Microsoft Office (Excel, Word, Outlook) required
Compensation Earn a base rate of $25.00 per hour. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience. This position is eligible to receive monthly bonus payments.
Benefits Employees have the opportunity to participate in medical, dental, and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.
CA Privacy Notice To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice.
#J-18808-Ljbffr