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Member Growth & Retention Specialist

Molina Healthcare, New York, NY, United States


A healthcare services provider is seeking a dedicated individual to assist prospective and existing members with state-required applications for healthcare coverage. Responsibilities include managing calls, educating members on eligibility processes, resolving application issues, and ensuring member satisfaction through effective communication. Candidates should possess at least a high school diploma and customer service experience in a call center, with certification requirements applicable. The position offers a competitive hourly pay rate ranging from $17 to $38.37. #J-18808-Ljbffr