Customer Service & Sales Coordinator - Part Time
Ace Handyman Services, Roswell, GA, United States
Job Responsibilities
As a Customer Service & Sales Coordinator, you will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide logistical support for our craftsmen, helping them with material ordering and scheduling efficiencies.
Answer phone within 3 rings when possible
Respond to job leads in a timely manner
Coordinating the schedule and material ordering for multiple craftsmen and projects
Utilizing our dispatching & schedule management software
Returning customers calls as needed and following up with past customers
Performing paperwork and filing duties
Assist in solving operational logistics to ensure a smooth customer journey
Job Requirements We are looking for professionals who are highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet.
High school diploma or GED
3-5 years of administrative assistant/scheduling experience
Comfortable with sales (Confident & Joyous)
Adaptive to technology (MS Office, CRM)
Strong customer service skills (Confident & Joyous)
Excellent office management skills
Solid typing skills
Great multitasking and prioritization skills
Exceptional communication skills
Basic understanding of sales & marketing (plus)
QuickBooks Online or other accounting knowledge (plus)
Customer-facing experience (plus)
Benefits
Competitive pay ranging from $18 to $21 per hour
Bonus based on performance
Training & development
Vacation
Company credit card
Flexible scheduling
Advancement and growth opportunitiesRegular pay reviews
Plus more!
#J-18808-Ljbffr
Answer phone within 3 rings when possible
Respond to job leads in a timely manner
Coordinating the schedule and material ordering for multiple craftsmen and projects
Utilizing our dispatching & schedule management software
Returning customers calls as needed and following up with past customers
Performing paperwork and filing duties
Assist in solving operational logistics to ensure a smooth customer journey
Job Requirements We are looking for professionals who are highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet.
High school diploma or GED
3-5 years of administrative assistant/scheduling experience
Comfortable with sales (Confident & Joyous)
Adaptive to technology (MS Office, CRM)
Strong customer service skills (Confident & Joyous)
Excellent office management skills
Solid typing skills
Great multitasking and prioritization skills
Exceptional communication skills
Basic understanding of sales & marketing (plus)
QuickBooks Online or other accounting knowledge (plus)
Customer-facing experience (plus)
Benefits
Competitive pay ranging from $18 to $21 per hour
Bonus based on performance
Training & development
Vacation
Company credit card
Flexible scheduling
Advancement and growth opportunitiesRegular pay reviews
Plus more!
#J-18808-Ljbffr