Customer Re-Engagement Specialist (Rehash Sales) - Part Time
Bath & Cabinet Experts, Indianapolis, IN, United States
Overview Bath Experts is seeking a motivated, customer-focused Inside Sales Rep to support our sales organization through thoughtful follow-up and customer re-engagement with warm leads who previously had an in-home consultation but did not move forward. In this role, you will reconnect with customers, review prior sales activity, understand their needs and objections, provide consultative support, nurture relationships, and help move opportunities forward through follow-up and coordination.
Location: Hybrid. Employment Type: Part-Time, 20 hours/week. 8am - 12pm or 2pm - 6pm shifts, Monday-Friday.
What Youll Do Re-engage warm customer leads (Demo – No Sale) to coordinate and schedule follow-up appointments
Manage volume rehash and retention by reviving and saving cancelled contracts
Review sales recordings, notes, and photos to understand prior appointments and identify rehash opportunities
Contact customers via phone and email to understand objections and reasons for not moving forward
Provide consultative sales support by reviewing options and guiding next actions
Accurately document activity, notes, and outcomes in the CRM
Maintain professionalism and brand standards in all customer interactions
Through our sales training program, you will learn the techniques to:
Deliver effective sales presentations over the phone
Overcome objections and reengage with customers
Utilize CRM tools and sales technology to manage and track sales activity
What Were Looking For High inside sales IQ with the ability to work warm, rehash-style opportunities
Prior phone sales, inside sales, or customer service experience preferred
Strong customer service and consultative selling skills with proven objection-handling ability
Organized, detail-oriented, and self-motivated
Strong analytical skills to assess opportunities and tailor solutions
Excellent verbal and written communication skills
Ability to work independently in a part-time, production-focused role
Why Bath Experts? Bath Experts offers an exclusive Jacuzzi partnership (Indiana, Ohio, & Kentucky) and represents premium products. This role emphasizes strong listening, problem-solving, and the ability to turn missed opportunities into wins.
Exclusive Jacuzzi partnership (Indiana, Ohio, & Kentucky)
Represent a premium brand and sell premium products
Top-tier training and sales support
Strong leadership, culture, and compensation
Ongoing career development opportunities
J-18808-Ljbffr
Location: Hybrid. Employment Type: Part-Time, 20 hours/week. 8am - 12pm or 2pm - 6pm shifts, Monday-Friday.
What Youll Do Re-engage warm customer leads (Demo – No Sale) to coordinate and schedule follow-up appointments
Manage volume rehash and retention by reviving and saving cancelled contracts
Review sales recordings, notes, and photos to understand prior appointments and identify rehash opportunities
Contact customers via phone and email to understand objections and reasons for not moving forward
Provide consultative sales support by reviewing options and guiding next actions
Accurately document activity, notes, and outcomes in the CRM
Maintain professionalism and brand standards in all customer interactions
Through our sales training program, you will learn the techniques to:
Deliver effective sales presentations over the phone
Overcome objections and reengage with customers
Utilize CRM tools and sales technology to manage and track sales activity
What Were Looking For High inside sales IQ with the ability to work warm, rehash-style opportunities
Prior phone sales, inside sales, or customer service experience preferred
Strong customer service and consultative selling skills with proven objection-handling ability
Organized, detail-oriented, and self-motivated
Strong analytical skills to assess opportunities and tailor solutions
Excellent verbal and written communication skills
Ability to work independently in a part-time, production-focused role
Why Bath Experts? Bath Experts offers an exclusive Jacuzzi partnership (Indiana, Ohio, & Kentucky) and represents premium products. This role emphasizes strong listening, problem-solving, and the ability to turn missed opportunities into wins.
Exclusive Jacuzzi partnership (Indiana, Ohio, & Kentucky)
Represent a premium brand and sell premium products
Top-tier training and sales support
Strong leadership, culture, and compensation
Ongoing career development opportunities
J-18808-Ljbffr