Guest Experience Concierge: In-Room Dining & VIP Service

A premier hotel management company in Boston seeks a Guest Experience Agent responsible for managing guest communications and ensuring excellent customer service. Responsibilities include handling food and beverage requests, upselling menu items, and maintaining efficient guest interactions through phone, email, and texting. Flexibility for long hours is required, along with a High School diploma or equivalent experience preferred. Join a dynamic team in a luxury hotel setting. #J-18808-Ljbffr