Customer Service Representative - Petcare Products
EMS CRM, Omaha, NE, United States
Customer Service Representative - Petcare Products
At EMS, we “Contact Center” differently. We support our customers and clients every step of the way and provide an excellent customer service experience.
Position Calling all pet lovers!
We are looking for Customer Service agents to join a fast-paced and energetic customer service team for a pet health product program. Must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Must be able to maintain a strong relationship and communication between EMS and client on account procedures and managing priorities.
Position starts at $17/hr.
Monday - Friday 8:30am-5:30pm schedule available.
You Will Need
Above average customer service skills
Strong written and verbal communication skills when interacting with customers and co-workers
Friendly and energetic attitude
Computer knowledge and Internet skills
Ability to navigate between multiple computer screens/tabs
Quick learner who enjoys using trouble-shooting and problem solving skills
Ability to work both as an individual and as a team member
Nice to Have
High school Diploma or equivalent
Must be familiar with phone Apps, Internet, Email, and Microsoft Office
Previous call center experience preferred
EMS Offers
Paid on-the-job training
Medical, dental, vision, and life insurance benefits
Causal dress attire
Individual work spaces
Complimentary breakfast on Fridays
Free parking
North-West Omaha location
#J-18808-Ljbffr
Position Calling all pet lovers!
We are looking for Customer Service agents to join a fast-paced and energetic customer service team for a pet health product program. Must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Must be able to maintain a strong relationship and communication between EMS and client on account procedures and managing priorities.
Position starts at $17/hr.
Monday - Friday 8:30am-5:30pm schedule available.
You Will Need
Above average customer service skills
Strong written and verbal communication skills when interacting with customers and co-workers
Friendly and energetic attitude
Computer knowledge and Internet skills
Ability to navigate between multiple computer screens/tabs
Quick learner who enjoys using trouble-shooting and problem solving skills
Ability to work both as an individual and as a team member
Nice to Have
High school Diploma or equivalent
Must be familiar with phone Apps, Internet, Email, and Microsoft Office
Previous call center experience preferred
EMS Offers
Paid on-the-job training
Medical, dental, vision, and life insurance benefits
Causal dress attire
Individual work spaces
Complimentary breakfast on Fridays
Free parking
North-West Omaha location
#J-18808-Ljbffr