Customer Service Rep - Coffee HD
Georgia Department of Public Health, New York, NY, United States
Overview
The Coffee County Health Department is seeking a highly qualified candidate to fill the full‑time, salaried position of Customer Service Representative based in Douglas, GA. Our mission at the Southeast Health District is to promote and protect the health of people in Southeast Georgia, wherever they live, work and play, uniting with individuals, families, and communities to improve and enhance their quality of life. We have clinic locations in 16 counties in Georgia, including Appling, Atkinson, Bacon, Brantley, Bulloch, Candler, Charlton, Clinch, Coffee, Evans, Jeff Davis, Pierce, Tattnall, Toombs, Ware and Wayne counties.
What We Offer
Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play.
Enjoy Workplace Flexibility – Experience flexibility in how you work so you can be your best self for you and the people of Georgia.
Work with a Dynamic and Diverse Team – Collaborate with employees who share ideas and leverage collective strengths.
Achieve Career Longevity – Take advantage of opportunities for learning and development that support a long‑term career.
Take Part in a Hands‑on Working Culture – Work in a unique culture of active engagement and problem‑solving, no matter your role.
Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like yourself.
Job Responsibilities Under limited supervision, coordinates administrative operations requiring advanced knowledge of Health Department operations, policies, and procedures; provides guidance, consultation, and technical assistance to clients and others within the organization; researches and analyzes program/operation data and generates reports as needed. Provides clerical support for different Public Health programs and excellent customer service to internal and external customers.
Minimum Qualifications High school diploma/GED and one (1) year of experience communicating information in a customer service setting are required.
Preferred Qualifications Computer experience (Word, Excel, PowerPoint, data entry, etc.); Public Health experience; Experience working in an office and/or clinic setting. Customer Service skills.
Additional Information The Southeast Health District (SEHD) is committed to fostering a culture of health and well‑being among its employees. To support this commitment, SEHD encourages staff to incorporate regular wellness activities and make lifestyle choices that promote overall health. To assist employees in achieving their wellness goals, the use of designated wellness breaks during the workday is authorized. Employees may utilize up to 30 minutes per workday for wellness activities, which can be taken as two 15‑minute breaks or one 30‑minute break.
Employment Information Current State employees are subject to State Personnel Board rules regarding salary. The candidate selected for this position may be subject to pre‑employment drug screening and a criminal background check. As an employee of SEHD, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department. Applicant selected will be required to provide an “official” college transcript, if applicable. The SEHD may contact education institutions to verify degree, diploma, licensure, etc. Drug and medical screening may be required. Fingerprint and criminal records investigation is required.
Equal Opportunity Employer SEHD is an Equal Opportunity Employer. We comply with the guidelines of the Equal Employment Opportunity Commission and all applicable laws and regulations ensuring that all employees and applicants are treated fairly.
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What We Offer
Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play.
Enjoy Workplace Flexibility – Experience flexibility in how you work so you can be your best self for you and the people of Georgia.
Work with a Dynamic and Diverse Team – Collaborate with employees who share ideas and leverage collective strengths.
Achieve Career Longevity – Take advantage of opportunities for learning and development that support a long‑term career.
Take Part in a Hands‑on Working Culture – Work in a unique culture of active engagement and problem‑solving, no matter your role.
Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like yourself.
Job Responsibilities Under limited supervision, coordinates administrative operations requiring advanced knowledge of Health Department operations, policies, and procedures; provides guidance, consultation, and technical assistance to clients and others within the organization; researches and analyzes program/operation data and generates reports as needed. Provides clerical support for different Public Health programs and excellent customer service to internal and external customers.
Minimum Qualifications High school diploma/GED and one (1) year of experience communicating information in a customer service setting are required.
Preferred Qualifications Computer experience (Word, Excel, PowerPoint, data entry, etc.); Public Health experience; Experience working in an office and/or clinic setting. Customer Service skills.
Additional Information The Southeast Health District (SEHD) is committed to fostering a culture of health and well‑being among its employees. To support this commitment, SEHD encourages staff to incorporate regular wellness activities and make lifestyle choices that promote overall health. To assist employees in achieving their wellness goals, the use of designated wellness breaks during the workday is authorized. Employees may utilize up to 30 minutes per workday for wellness activities, which can be taken as two 15‑minute breaks or one 30‑minute break.
Employment Information Current State employees are subject to State Personnel Board rules regarding salary. The candidate selected for this position may be subject to pre‑employment drug screening and a criminal background check. As an employee of SEHD, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department. Applicant selected will be required to provide an “official” college transcript, if applicable. The SEHD may contact education institutions to verify degree, diploma, licensure, etc. Drug and medical screening may be required. Fingerprint and criminal records investigation is required.
Equal Opportunity Employer SEHD is an Equal Opportunity Employer. We comply with the guidelines of the Equal Employment Opportunity Commission and all applicable laws and regulations ensuring that all employees and applicants are treated fairly.
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