Leasing Consultant-Newport News
Greenbrier Management, Newport News, VA, United States
Job Description
We are seeking a highly motivated Leasing Consultant for a growing property management organization. The role involves leasing, marketing, and resident satisfaction.
Specific Responsibilities
Rents apartment units to prospective residents.
Answers phone and email inquiries, encouraging residents to visit the community.
Meets with prospective residents to determine apartment types that meet their needs and uses innovative sales techniques to close lease sales.
Develops and implements an effective marketing plan that achieves community goals.
Conducts outreach marketing activity to ensure appropriate traffic levels are achieved and maintained.
Shows apartments and overall community to prospective residents, highlighting amenities.
Obtains all needed information to begin the application process; enters data in the computer system.
Communicates approval/disapproval decisions, assists with lease application, initial rent and deposit payments, and schedules move‑in dates and required maintenance.
Prepares and maintains a file for each resident, ensuring accurate and up‑to‑date information.
Contacts residents with expiring leases to discuss renewals and encourages lease renewals.
Takes resident calls for service or other needs, forwards to appropriate staff, writes work orders, and promotes resident relations through courteous and timely responses.
Answers outside phone calls and greets visitors.
Prepares reports or compiles other data as requested.
Performs other duties as assigned that benefit the company.
Qualifications
Previous restaurant, retail sales, or multifamily leasing experience required; previous multifamily leasing experience preferred.
Experience with Entrata preferred.
Strong communication skills with clients and co‑workers, both verbally and in writing.
Basic personal computer skills and the ability to learn specialized software.
Skill to convince prospective residents of the advantages of living at a community using sales closing methods.
Ability to work a varied schedule, including weekends and some holidays, as required.
Ability to learn and comply with industry legal requirements, especially related to Federal and Local Fair Housing Laws.
Ability to travel off‑site for training courses and outside marketing.
Must pass a criminal background investigation, credit check, and drug screening.
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Specific Responsibilities
Rents apartment units to prospective residents.
Answers phone and email inquiries, encouraging residents to visit the community.
Meets with prospective residents to determine apartment types that meet their needs and uses innovative sales techniques to close lease sales.
Develops and implements an effective marketing plan that achieves community goals.
Conducts outreach marketing activity to ensure appropriate traffic levels are achieved and maintained.
Shows apartments and overall community to prospective residents, highlighting amenities.
Obtains all needed information to begin the application process; enters data in the computer system.
Communicates approval/disapproval decisions, assists with lease application, initial rent and deposit payments, and schedules move‑in dates and required maintenance.
Prepares and maintains a file for each resident, ensuring accurate and up‑to‑date information.
Contacts residents with expiring leases to discuss renewals and encourages lease renewals.
Takes resident calls for service or other needs, forwards to appropriate staff, writes work orders, and promotes resident relations through courteous and timely responses.
Answers outside phone calls and greets visitors.
Prepares reports or compiles other data as requested.
Performs other duties as assigned that benefit the company.
Qualifications
Previous restaurant, retail sales, or multifamily leasing experience required; previous multifamily leasing experience preferred.
Experience with Entrata preferred.
Strong communication skills with clients and co‑workers, both verbally and in writing.
Basic personal computer skills and the ability to learn specialized software.
Skill to convince prospective residents of the advantages of living at a community using sales closing methods.
Ability to work a varied schedule, including weekends and some holidays, as required.
Ability to learn and comply with industry legal requirements, especially related to Federal and Local Fair Housing Laws.
Ability to travel off‑site for training courses and outside marketing.
Must pass a criminal background investigation, credit check, and drug screening.
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