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Community & Content Moderator

VXI Global Solutions, Morrow, GA, United States


We are hiring

Community & Content Moderators

to support a fast‑growing global social media and social commerce platform. This role focuses on platform safety, trust, and policy enforcement, not customer service.

As a

Community & Content Moderator , you will review user accounts, private messages, group chats, and appeal requests to ensure content aligns with platform policies and community standards. Decisions made in this role directly impact user safety, platform integrity, and regulatory compliance.

This is a non‑voice, judgment‑based role requiring strong decision‑making, consistency, and the ability to work with sensitive content.

What You’ll Be Supporting

A large‑scale social media and social commerce platform

User‑generated content including posts, private messages, and group chats

Account enforcement actions and appeal reviews

Platform policies related to safety, authenticity, and acceptable use

Key Responsibilities

Review and moderate user accounts and content according to defined policies

Evaluate reports related to private messages and group chats

Assess and process account and content appeals

Make consistent enforcement decisions based on platform standardsAccurately document moderation actions and rationale

Meet quality, productivity, and consistency benchmarks

Structured workflows with repetitive decision‑making

Prolonged screen time

Exposure to content that may be sensitive, explicit, or emotionally challenging

On‑site call center environment

Schedule & Availability

Must be available Monday–Saturday

Operating hours range from 8:00AM through 2:00 AM EST

Ability to work evenings and late‑night shifts is required

Fixed schedules once assigned

Compensation

Competitive hourly base pay: $22/hr.

Cell phone benefits

($25/month per line; restrictions may apply)

Referral for Life Program™

and abundant advancement opportunities

What We’re Looking For

Minimum 6 months of experience in content moderation, trust & safety, risk, fraud, e‑commerce operations, or similar policy‑based work

Strong judgment and ability to make consistent decisions

Familiarity with major social platforms (e.g., short‑form video, social media, or online marketplaces)

Comfort enforcing rules without emotional escalation

High attention to detail and documentation accuracy

Psychological resilience and stress tolerance

Reliable attendance and schedule adherence

This position involves reviewing content that may include sensitive, explicit, or disturbing material as a normal part of job duties. Candidates should carefully consider their comfort with these essential functions before applying.

VXI is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

ADA Accommodation If you need a reasonable accommodation during the application or interview process, please

advise your recruiter so they can coordinate with Human Resources

to ensure accessibility consistent with applicable law.

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