Appointment Setter / Purchasing Service Representative
Donhattan, Wichita, KS, United States
10am-6pm M-F + Every Other Saturday
Base Pay + Commissions & Bonuses
As a Purchasing Service Representative you will connect with individuals who have expressed interest in selling their vehicle through Kelley Blue Book, Facebook Marketplace, and similar platforms. You will schedule appointments and work with customers to purchase used vehicles, creating a positive, easy, low-pressure experience. This is an ideal position for someone with a background in customer service, hospitality, or call centers who thrives in a structured, team-oriented environment.
What You’ll Do
Make a high volume of outbound calls (60+ per day) to qualified leads
Schedule appointments for customers to bring in their vehicles to be appraised and purchased
Respond to leads via phone, text, email, and messaging platforms
Provide a friendly, professional, and helpful first impression of the dealership
Follow up consistently with prospective sellers to maintain engagement
Coordinate with the sales and purchasing teams to ensure smooth appointments
Support the purchasing team with administrative and communication tasks
What You WON’T Do
Sell cars
Appraise cars
Be an expert on cars
What We’re Looking For
Consistent and dependable
- shows up ready to work and follows through
Process-oriented
- comfortable following established systems and workflows
Team-focused
- cooperative, easy-going, and supportive of others
A strong listener
- empathetic, patient, and able to understand customer needs
Positive communicator
- friendly, approachable, and non-confrontational
Hardworking
- motivated with a strong work ethic and drive to meet goals
Great on the phone
- excellent phone etiquette and able to connect with others quickly
Schedule & Compensation
Schedule: Approximately 10:00 AM – 6:00 PM, Monday–Friday
No Sundays! Every other Saturday
Flexibility to work occasional evenings as needed to accommodate customers
Compensation
Base pay + bonus per vehicle purchased
Team bonuses for achieving monthly goals
Benefits
Health insurance through Blue Cross & Blue Shield
Dental Insurance
Vision Insurance
Paid time off Equal Opportunity Employer Don Hattan is an equal opportunity employer and is committed to creating an inclusive workplace. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected class.
#J-18808-Ljbffr
What You’ll Do
Make a high volume of outbound calls (60+ per day) to qualified leads
Schedule appointments for customers to bring in their vehicles to be appraised and purchased
Respond to leads via phone, text, email, and messaging platforms
Provide a friendly, professional, and helpful first impression of the dealership
Follow up consistently with prospective sellers to maintain engagement
Coordinate with the sales and purchasing teams to ensure smooth appointments
Support the purchasing team with administrative and communication tasks
What You WON’T Do
Sell cars
Appraise cars
Be an expert on cars
What We’re Looking For
Consistent and dependable
- shows up ready to work and follows through
Process-oriented
- comfortable following established systems and workflows
Team-focused
- cooperative, easy-going, and supportive of others
A strong listener
- empathetic, patient, and able to understand customer needs
Positive communicator
- friendly, approachable, and non-confrontational
Hardworking
- motivated with a strong work ethic and drive to meet goals
Great on the phone
- excellent phone etiquette and able to connect with others quickly
Schedule & Compensation
Schedule: Approximately 10:00 AM – 6:00 PM, Monday–Friday
No Sundays! Every other Saturday
Flexibility to work occasional evenings as needed to accommodate customers
Compensation
Base pay + bonus per vehicle purchased
Team bonuses for achieving monthly goals
Benefits
Health insurance through Blue Cross & Blue Shield
Dental Insurance
Vision Insurance
Paid time off Equal Opportunity Employer Don Hattan is an equal opportunity employer and is committed to creating an inclusive workplace. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected class.
#J-18808-Ljbffr