Remote IT Service Desk Lead (24x7)

A leading IT services provider in McLean, Virginia, is looking for a Remote Support Technician Lead. This position will manage IT service desk operations and support a 24x7 environment. Candidates must have at least 4 years of experience and a Bachelor's degree or equivalent. Key responsibilities include troubleshooting technical issues, mentoring staff, and collaborating with IT teams. Preferred qualifications include experience with ServiceNow and strong communication skills. Applicants must have a current TS/SCI clearance. #J-18808-Ljbffr