Customer Service Representative

Beacon Management Services is a full-service real estate company specializing in high-rise condominiums, homeowner associations, active adult developments, and other premier properties. We deliver Total Property Solutions and turnkey services designed to enhance the lifestyles of our customers. Our expertise spans condominium and homeowner association management, accounting and financial services, construction management oversight, and strategic consulting. With a focus on providing exceptional service, Beacon Management Services is dedicated to exceeding customer expectations. Role Description

This is a full-time on-site role for a Customer Service Representative located in the Atlanta Metropolitan Area. The Customer Service Representative will handle day-to-day interactions with residents, address inquiries, resolve concerns, and support client satisfaction. Responsibilities include maintaining strong customer relationships, providing timely responses, and ensuring a high-quality customer experience as the first point of contact for clients. Qualifications

Proficiency in Customer Service, Customer Support, and ensuring Customer Satisfaction Experience in delivering an exceptional Customer Experience and maintaining positive client relationships Strong interpersonal, communication, and problem-solving skills Ability to work collaboratively in a team setting Familiarity with real estate or property management is a plus Organizational and time-management skills to handle multiple tasks efficiently High school diploma or equivalent; additional education or certifications in customer service is a plus

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