Sales Representative - MSP IT / Cybersecurity
NexTech, Detroit, MI, United States
Cybersecurity & Managed IT Services | Full-Time | Detroit Metropolitan Area (Hybrid)
About the Company
We are a certified managed IT and cybersecurity services provider (MSP/MSSP) delivering a comprehensive suite of compliance, security, and support services to businesses of all sizes across a broad range of industries. Our team is passionate about making organizations more secure, and we are growing fast.
This is not a traditional sales role. Operating under the TruMethods Outside Sales Framework, our sales professionals serve as trusted business advisors — helping organizations rethink how they approach cybersecurity, risk, and technology investment. We don't compete on price; we create separation through business impact conversations.
If you are motivated, coachable, and excited by the intersection of technology and business development, we want to hear from you.
Position Overview The Sales Representative (SR) is a full-time, production-focused role responsible for driving new recurring revenue growth through disciplined outbound prospecting, consultative sales conversations, and structured pipeline management. The SR acts as a business advisor, identifying executive‑level pain and reframing how organizations think about cybersecurity and technology risk — while simultaneously generating qualified opportunities that fuel a strong, healthy pipeline.
Success in this role is driven by consistent activity, rigorous process execution, and a genuine commitment to delivering value to prospective clients.
Key Responsibilities
Execute high-volume outbound prospecting via phone, email, LinkedIn, and networking channels.
Build and manage a disciplined sales pipeline, generating qualified First Time Appointments (FTAs) with decision‑makers.
Respond promptly to inbound inquiries, assess prospect needs, and determine solution fit.
Develop and test prospecting sequences and messaging in collaboration with Sales and Marketing.
Follow up with leads at appropriate intervals to nurture relationships and advance opportunities through the funnel.
Identify business impact pain — not just technical issues — and lead structured discovery conversations.
Follow the TruMethods sales process: Setting the Stage, Identifying End‑Result Pain, Addressing Money and Decision, Creating Sales Separation, and reaching agreement before presenting.
Build trust with C‑suite executives and key decision‑makers through a professional, advisor‑first approach.
Collaborate with Account Executives to ensure smooth opportunity handoffs with full context on each prospect.
CRM, Metrics & Reporting
Maintain accurate, up‑to‑date records of all prospect interactions and pipeline activity in the CRM.
Track and report on key activity metrics — calls, emails, connects, FTAs scheduled, and MRR closed.
Use data to identify patterns, improve outreach effectiveness, and inform targeting strategy.
Monthly Performance Expectations – Post Ramp‑up Transparency about expectations is a core part of our culture. Typical monthly targets include:
Opportunity Creation:
5 outbound FTAs scheduled; 3 referral‑based FTAs
Relationship Development:
3 networking events; 5 Center of Influence (COI) meetings
Revenue Production:
$5,000 closed net new MRR monthly; $40,000 net new MRR annually
Qualifications The most critical attributes for success are a genuine interest in cybersecurity and technology, a willingness to learn, exceptional work ethic, strong communication skills, personal accountability, and integrity. These will always be weighted above field of study or prior technical experience.
5+ years of experience in sales, technology, cybersecurity, or a related field; outbound or outside sales experience strongly preferred.
Demonstrated ability to prospect and build pipeline through cold outreach, networking, and referral channels.
Strong verbal and written communication skills with a professional, consultative approach.
Coachable, goal‑oriented, and self‑motivated with the ability to operate independently in a fast‑paced environment.
Comfortable with ambiguity and able to manage competing priorities without waiting to be directed.
Familiarity with CRM tools (HubSpot, Salesforce, or similar) preferred.
Bachelor's degree preferred but not required — we value performance and character over credentials.
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This is not a traditional sales role. Operating under the TruMethods Outside Sales Framework, our sales professionals serve as trusted business advisors — helping organizations rethink how they approach cybersecurity, risk, and technology investment. We don't compete on price; we create separation through business impact conversations.
If you are motivated, coachable, and excited by the intersection of technology and business development, we want to hear from you.
Position Overview The Sales Representative (SR) is a full-time, production-focused role responsible for driving new recurring revenue growth through disciplined outbound prospecting, consultative sales conversations, and structured pipeline management. The SR acts as a business advisor, identifying executive‑level pain and reframing how organizations think about cybersecurity and technology risk — while simultaneously generating qualified opportunities that fuel a strong, healthy pipeline.
Success in this role is driven by consistent activity, rigorous process execution, and a genuine commitment to delivering value to prospective clients.
Key Responsibilities
Execute high-volume outbound prospecting via phone, email, LinkedIn, and networking channels.
Build and manage a disciplined sales pipeline, generating qualified First Time Appointments (FTAs) with decision‑makers.
Respond promptly to inbound inquiries, assess prospect needs, and determine solution fit.
Develop and test prospecting sequences and messaging in collaboration with Sales and Marketing.
Follow up with leads at appropriate intervals to nurture relationships and advance opportunities through the funnel.
Identify business impact pain — not just technical issues — and lead structured discovery conversations.
Follow the TruMethods sales process: Setting the Stage, Identifying End‑Result Pain, Addressing Money and Decision, Creating Sales Separation, and reaching agreement before presenting.
Build trust with C‑suite executives and key decision‑makers through a professional, advisor‑first approach.
Collaborate with Account Executives to ensure smooth opportunity handoffs with full context on each prospect.
CRM, Metrics & Reporting
Maintain accurate, up‑to‑date records of all prospect interactions and pipeline activity in the CRM.
Track and report on key activity metrics — calls, emails, connects, FTAs scheduled, and MRR closed.
Use data to identify patterns, improve outreach effectiveness, and inform targeting strategy.
Monthly Performance Expectations – Post Ramp‑up Transparency about expectations is a core part of our culture. Typical monthly targets include:
Opportunity Creation:
5 outbound FTAs scheduled; 3 referral‑based FTAs
Relationship Development:
3 networking events; 5 Center of Influence (COI) meetings
Revenue Production:
$5,000 closed net new MRR monthly; $40,000 net new MRR annually
Qualifications The most critical attributes for success are a genuine interest in cybersecurity and technology, a willingness to learn, exceptional work ethic, strong communication skills, personal accountability, and integrity. These will always be weighted above field of study or prior technical experience.
5+ years of experience in sales, technology, cybersecurity, or a related field; outbound or outside sales experience strongly preferred.
Demonstrated ability to prospect and build pipeline through cold outreach, networking, and referral channels.
Strong verbal and written communication skills with a professional, consultative approach.
Coachable, goal‑oriented, and self‑motivated with the ability to operate independently in a fast‑paced environment.
Comfortable with ambiguity and able to manage competing priorities without waiting to be directed.
Familiarity with CRM tools (HubSpot, Salesforce, or similar) preferred.
Bachelor's degree preferred but not required — we value performance and character over credentials.
#J-18808-Ljbffr