Leasing Agent
Pratum Companies, Columbia, MD, United States
Responsibilities
Assist with the management of the affordable housing/section 8 recertification process and compliance
Maintain the property waiting list
Build positive relationships with prospective and current tenants
Coordinate on‑site data collections and processing of resident information
Schedule resident recertification interviews and coordinate apartment inspections
Ensure proper calculation of income, assets, rent levels, etc.
Investigate and help resolve complaints, disturbances and violations
Maintain resident files in accordance with company policy and regulatory agency policy
Assist with tasks associated with the operation of the property: leasing, rent collections, resident services and maintenance
Prepare and execute detailed and legally compliant lease agreements
Oversee all financial procedures including verifying renter income, processing monthly payments and executing default protocols
Create organizational systems to support accurate record keeping, efficient financial transactions and prompt renter complaint resolution
Job Requirements
Previous Property Management Experience – REQUIRED
Working knowledge of recertification and compliance of the Section 8 process
Knowledge of Department of Housing and Urban Development (HUD) rules and regulations
COS (Certified Occupancy Specialist) or TCS (Tax Credit Specialist) certification or equivalent certification from a nationally recognized compliance training program and experience
Knowledgeable in rent collections, posting to G/L, completing daily deposits, calculating SODAs, etc.
Outstanding customer service skills
Exceptional verbal and written communication skills
Accounts receivable and collections experience – a MUST
Attention to detail and ability to work independently on assignments
Proficient in Word, Excel, Outlook, One‑Site Property Management Software and Internet
Bilingual Spanish preferred
Education High school or GED. This position requires the ability to read and write English fluently, accurately perform intermediate mathematical functions, and understand and operate all on‑site resident management software functions.
Professional Experience Minimum of three years of experience in residential property management as a Community Manager.
Attendance/Travel Requirements The position requires the ability to work any of the seven days of the week, 52 weeks of the year, and to work scheduled hours consistently, including overtime when requested. The position requires on‑call availability as scheduled or as necessary. Travel may be required at times to attend owner gatherings in the general vicinity of the associate’s home property or in another state, and to attend certain resident events held after hours.
Computer Skills
Minimum basic knowledge of computers
Ability to use Outlook and OneSite/Yardi
Intermediate knowledge of Microsoft Suites
Minimum basic Internet knowledge
Physical Demands Must be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or maneuver weights up to 50 lbs. independently and 100 lbs. with assistance.
Learning & Development Maintain a commitment to ongoing personal development and career growth through career‑path activities provided through the corporate office and external sources as needed.
Compensation & Benefits This role is non‑exempt and has an anticipated pay range from $17–$19.80 for a new employee, depending on relevant factors including experience, qualifications, client or property or company budgetary guidelines and other job‑related considerations. This position may be eligible to receive discretionary and/or performance‑based bonuses, variable depending on individual merit, budgetary limitations, company performance, and other factors. Full‑time positions (30‑plus hours per week) are eligible for two weeks paid vacation, eleven paid holidays, and health and welfare benefits as outlined on the Company’s website. To learn more about our company and our benefits, go to: https://pratumco.com/careers/.
Equal Opportunity Employer Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.
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Assist with the management of the affordable housing/section 8 recertification process and compliance
Maintain the property waiting list
Build positive relationships with prospective and current tenants
Coordinate on‑site data collections and processing of resident information
Schedule resident recertification interviews and coordinate apartment inspections
Ensure proper calculation of income, assets, rent levels, etc.
Investigate and help resolve complaints, disturbances and violations
Maintain resident files in accordance with company policy and regulatory agency policy
Assist with tasks associated with the operation of the property: leasing, rent collections, resident services and maintenance
Prepare and execute detailed and legally compliant lease agreements
Oversee all financial procedures including verifying renter income, processing monthly payments and executing default protocols
Create organizational systems to support accurate record keeping, efficient financial transactions and prompt renter complaint resolution
Job Requirements
Previous Property Management Experience – REQUIRED
Working knowledge of recertification and compliance of the Section 8 process
Knowledge of Department of Housing and Urban Development (HUD) rules and regulations
COS (Certified Occupancy Specialist) or TCS (Tax Credit Specialist) certification or equivalent certification from a nationally recognized compliance training program and experience
Knowledgeable in rent collections, posting to G/L, completing daily deposits, calculating SODAs, etc.
Outstanding customer service skills
Exceptional verbal and written communication skills
Accounts receivable and collections experience – a MUST
Attention to detail and ability to work independently on assignments
Proficient in Word, Excel, Outlook, One‑Site Property Management Software and Internet
Bilingual Spanish preferred
Education High school or GED. This position requires the ability to read and write English fluently, accurately perform intermediate mathematical functions, and understand and operate all on‑site resident management software functions.
Professional Experience Minimum of three years of experience in residential property management as a Community Manager.
Attendance/Travel Requirements The position requires the ability to work any of the seven days of the week, 52 weeks of the year, and to work scheduled hours consistently, including overtime when requested. The position requires on‑call availability as scheduled or as necessary. Travel may be required at times to attend owner gatherings in the general vicinity of the associate’s home property or in another state, and to attend certain resident events held after hours.
Computer Skills
Minimum basic knowledge of computers
Ability to use Outlook and OneSite/Yardi
Intermediate knowledge of Microsoft Suites
Minimum basic Internet knowledge
Physical Demands Must be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or maneuver weights up to 50 lbs. independently and 100 lbs. with assistance.
Learning & Development Maintain a commitment to ongoing personal development and career growth through career‑path activities provided through the corporate office and external sources as needed.
Compensation & Benefits This role is non‑exempt and has an anticipated pay range from $17–$19.80 for a new employee, depending on relevant factors including experience, qualifications, client or property or company budgetary guidelines and other job‑related considerations. This position may be eligible to receive discretionary and/or performance‑based bonuses, variable depending on individual merit, budgetary limitations, company performance, and other factors. Full‑time positions (30‑plus hours per week) are eligible for two weeks paid vacation, eleven paid holidays, and health and welfare benefits as outlined on the Company’s website. To learn more about our company and our benefits, go to: https://pratumco.com/careers/.
Equal Opportunity Employer Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.
#J-18808-Ljbffr