Collections Specialist
The Brattle Group, Boston, MA, United States
The Brattle Group, a privately held, global economics consulting firm, is looking for a
Collections Specialist
to join our
Boston
office. The Collections Specialist is responsible for managing an assigned accounts receivable portfolio and ensuring timely collection of outstanding client invoices. This role partners closely with Project Managers, Billing, and directly with clients to resolve payment issues, reduce aging balances, and support the firm’s cash flow objectives. The position requires strong organizational skills, attention to detail, and the ability to communicate effectively in a professional services environment where client relationships are a priority.
Day‑to‑Day Responsibilities
Monitor and manage an assigned portfolio of client accounts to ensure timely payment of invoices
Perform consistent follow‑up on outstanding balances through established internal and external channels
Review accounts prior to outreach to confirm accuracy of open balances, billing details, contract terms, and client contact information
Research and assist in resolving billing discrepancies, disputes, and short payments
Maintain detailed collection notes and project status updates
Escalate complex or high‑risk accounts to management with supporting documentation
Respond to client inquiries and requests, including providing invoice copies, statements, and related information
Partner with the Billing team to address invoice‑related questions or corrections
Work closely with Project Managers on collection strategies for their clients
Participate in periodic accounts receivable review meetings and provide concise status updates on assigned accounts
Engage management when additional support is needed to facilitate resolution
Support ongoing efforts to improve collections workflow and reporting processes
Contribute to automation initiatives and system enhancements
Assist with month‑end activities related to accounts receivable as needed
Ensure compliance with firm policies and client contractual terms
Candidate
Bachelor’s Degree with concentration in Business or Accounting
3+ years of collections experience, preferably within a professional services or consulting environment
Strong attention to detail and organizational skills
Solid analytical and problem‑solving skills
Professional and confident communication style (written and verbal)
Excellent interpersonal skills with the ability to work effectively and to interact with internal and external customers and team members with high regard to customer service
Ability to manage multiple accounts and prioritize effectively
Ability to work independently and as part of a team as needed
Strong proficiency in Microsoft Excel, including the ability to work with large datasets, perform data analysis, and utilize functions such as pivot tables and lookups
Experience with ERP/accounting systems preferred
Brattle offers a competitive benefits package, base salary, and bonus program for eligible roles based on individual and firm performance. The anticipated base gross salary range for this position in Boston is $75,000 - $85,000 annually. Actual salary will depend on a variety of factors, including experience and training. This position is not eligible for immigration sponsorship.
The Brattle Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, citizenship status, national origin, ancestry, sex, gender identity and expression, age, height, weight, domestic partner status, Acquired Immune Deficiency Syndrome or HIV status (AIDS/HIV status), genetic information, sexual orientation, disability (where the applicant or employee is qualified to perform the essential functions of the job with or without reasonable accommodation), marital status, veteran status, political affiliation, drug or alcohol abuse or alcoholism, or any other characteristic protected under applicable law.
About the Employer: The Brattle Group answers complex economic, finance, and regulatory questions for corporations, law firms, and governments around the world. We are distinguished by the clarity of our insights and the credibility of our experts, which include leading international academics and industry specialists. Brattle has 500 talented professionals across North America, Europe, and Asia‑Pacific. For more information, please visit brattle.com.
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Collections Specialist
to join our
Boston
office. The Collections Specialist is responsible for managing an assigned accounts receivable portfolio and ensuring timely collection of outstanding client invoices. This role partners closely with Project Managers, Billing, and directly with clients to resolve payment issues, reduce aging balances, and support the firm’s cash flow objectives. The position requires strong organizational skills, attention to detail, and the ability to communicate effectively in a professional services environment where client relationships are a priority.
Day‑to‑Day Responsibilities
Monitor and manage an assigned portfolio of client accounts to ensure timely payment of invoices
Perform consistent follow‑up on outstanding balances through established internal and external channels
Review accounts prior to outreach to confirm accuracy of open balances, billing details, contract terms, and client contact information
Research and assist in resolving billing discrepancies, disputes, and short payments
Maintain detailed collection notes and project status updates
Escalate complex or high‑risk accounts to management with supporting documentation
Respond to client inquiries and requests, including providing invoice copies, statements, and related information
Partner with the Billing team to address invoice‑related questions or corrections
Work closely with Project Managers on collection strategies for their clients
Participate in periodic accounts receivable review meetings and provide concise status updates on assigned accounts
Engage management when additional support is needed to facilitate resolution
Support ongoing efforts to improve collections workflow and reporting processes
Contribute to automation initiatives and system enhancements
Assist with month‑end activities related to accounts receivable as needed
Ensure compliance with firm policies and client contractual terms
Candidate
Bachelor’s Degree with concentration in Business or Accounting
3+ years of collections experience, preferably within a professional services or consulting environment
Strong attention to detail and organizational skills
Solid analytical and problem‑solving skills
Professional and confident communication style (written and verbal)
Excellent interpersonal skills with the ability to work effectively and to interact with internal and external customers and team members with high regard to customer service
Ability to manage multiple accounts and prioritize effectively
Ability to work independently and as part of a team as needed
Strong proficiency in Microsoft Excel, including the ability to work with large datasets, perform data analysis, and utilize functions such as pivot tables and lookups
Experience with ERP/accounting systems preferred
Brattle offers a competitive benefits package, base salary, and bonus program for eligible roles based on individual and firm performance. The anticipated base gross salary range for this position in Boston is $75,000 - $85,000 annually. Actual salary will depend on a variety of factors, including experience and training. This position is not eligible for immigration sponsorship.
The Brattle Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, citizenship status, national origin, ancestry, sex, gender identity and expression, age, height, weight, domestic partner status, Acquired Immune Deficiency Syndrome or HIV status (AIDS/HIV status), genetic information, sexual orientation, disability (where the applicant or employee is qualified to perform the essential functions of the job with or without reasonable accommodation), marital status, veteran status, political affiliation, drug or alcohol abuse or alcoholism, or any other characteristic protected under applicable law.
About the Employer: The Brattle Group answers complex economic, finance, and regulatory questions for corporations, law firms, and governments around the world. We are distinguished by the clarity of our insights and the credibility of our experts, which include leading international academics and industry specialists. Brattle has 500 talented professionals across North America, Europe, and Asia‑Pacific. For more information, please visit brattle.com.
#J-18808-Ljbffr