Customer Service Representative
Charleston Electric, Summerville, SC, United States
Overview
Are you passionate about delivering exceptional customer service and making a positive impact on people's lives? Do you thrive in a fast-paced environment where teamwork and communication are key? Join our team as a Customer Service Representative and become a key part of our team’s customer experience, ensuring every interaction reflects our commitment to excellence.
Benefits
Comprehensive benefits: 401(k), medical, dental, vision, life, AD&D, short- and long-term disability, critical illness, accident, and hospital indemnity coverage
Paid holidays and vacation
Ongoing training to develop your skills and advance your career
Supportive, team-oriented culture built on integrity and accountability
What You’ll Do
Handle inbound and outbound customer calls professionally and efficiently
Schedule service calls and record important details accurately
Communicate effectively with team members and management
Deliver world-class customer service and meet satisfaction goals
Maintain accurate job notes and database records
Manage multiple tasks in a fast-paced environment
Provide timely feedback to management
Build productive relationships with customers and coworkers
What We’re Looking For
High School Diploma or GED
1–2 years of customer service or call center experience
Strong verbal and written communication skills
Working knowledge of computers and software applications
Familiarity with business management software tools (preferred)
Excellent time management and organizational skills
Ability to stay calm under pressure and make sound decisions
Positive attitude and strong team player mindset
Ready to join a company that values service and teamwork? Apply today and start building a stable, rewarding career with our team — where your work truly makes a difference.
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Benefits
Comprehensive benefits: 401(k), medical, dental, vision, life, AD&D, short- and long-term disability, critical illness, accident, and hospital indemnity coverage
Paid holidays and vacation
Ongoing training to develop your skills and advance your career
Supportive, team-oriented culture built on integrity and accountability
What You’ll Do
Handle inbound and outbound customer calls professionally and efficiently
Schedule service calls and record important details accurately
Communicate effectively with team members and management
Deliver world-class customer service and meet satisfaction goals
Maintain accurate job notes and database records
Manage multiple tasks in a fast-paced environment
Provide timely feedback to management
Build productive relationships with customers and coworkers
What We’re Looking For
High School Diploma or GED
1–2 years of customer service or call center experience
Strong verbal and written communication skills
Working knowledge of computers and software applications
Familiarity with business management software tools (preferred)
Excellent time management and organizational skills
Ability to stay calm under pressure and make sound decisions
Positive attitude and strong team player mindset
Ready to join a company that values service and teamwork? Apply today and start building a stable, rewarding career with our team — where your work truly makes a difference.
#J-18808-Ljbffr