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PT Customer Service Representative

National Fitness Partners, Strongsville, OH, United States


Shift and Pay Part‑time: Starting at $12 per hour. Hourly increases at 180 days, 1 year and every 6 months after the first year, based on anniversary date.

Monday‑Tuesday: 5pm‑11pm.

Saturday‑Sunday: 11am‑7pm.

Customer Service Representative Benefits

Growth Opportunities over 90% of our management team started as an entry level team member!

Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.

Shift‑differential pay for select shifts

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Customer Service Representative Responsibilities

Answer phones in a friendly manner using information script

Greet members, sign up and tour new members, and log amenities

Respond to member questions and concerns in a timely and professional manner

Process beverage or merchandise purchases through the point of sale system

Promote our unique fitness instruction classes (PE@PF) to our active members and our new members

Provide a clean, sanitized and safe club environment

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