Customer Service Representative

Family owned and operated for 75+ years, Capital City Awning designs, manufactures and installs a variety of shade protection products. We are looking for an awesome Customer Service Representative to join our team and serve our customers! The ideal candidate will exhibit high standards, excellent communication and organizational skills, and have an ability to take initiative while prioritizing daily tasks. Responsibilities Handle phone calls and customer needs Schedule appointments and manage calendars Ensure file organization based on office protocol Maintain organization and cleanliness of showroom Provide friendly service to walk-in customers Order office supplies as necessary Receive, sort and deliver all incoming mail and packages Special projects as assigned Skills and Abilities Bachelor's degree or equivalent experience Proven success as an administrative assistant in a fast-paced environment Strong interpersonal, customer service and communication skills Self-starter with the ability to multitask, problem-solve and pay close attention to detail

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