
ITSM Platform Manager & AI Strategy Lead
Highmark Health, Richmond, VA, United States
A healthcare organization is seeking a Manager of ITSM Platform Management to lead their global ServiceNow team in Richmond, Virginia. The role involves developing a strategic plan for ITSM tools, overseeing implementation and maintenance across various platforms, and mentoring a team of developers and administrators. Candidates should have substantial experience in IT Service Management, leadership skills, and a strong background in technology integration. Competitive salary range from $118,400 to $196,800 with opportunities for career growth.
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