Digital Operations - Specialist
Goldman Sachs Bank AG, Richardson, TX, United States
Asset & Wealth Management - Business Risk & Controls - Associate - Richardson location_on Richardson, Texas, United States
YOUR IMPACT
Are you passionate about Customer services and Operations? Do you have a background in risk management and controls operating in the
First Line of Defense (1LoD) ? We are looking for a senior risk professional to support our business and drive a robust risk culture within the UK Savings business.
Key Responsibilities
Strategic Risk Oversight:
Report to the Head of UK Business Controls to support the Business Risk and Controls team, ensuring a robust business risk management framework that incorporates Risk and Control Self-Assessment (RCSA), control assurance, business resilience, business continuity, and incident management.
Policy Compliance:
Ensure strict adherence to established policies, procedures, and authority levels across multiple cross-functional teams and processes.
Regulatory & Operational Strategy:
Develop and execute strategies to manage Regulatory and Operational Risk, collaborating with 2nd and 3rd line teams to identify risks and manage issues in alignment with firm-wide policies.
Operational Resilience:
Lead adherence to firmwide polies and standards on Operational resilience including Business continuity and Important Business Service obligations and activities.
Event Management and remediation:
Support ongoing adherence to issues and events management policies and standards. Working with the business to ensure timely reporting, logging and escalation of operational events and issues.
Risk Assessment:
Complete ongoing risk assessments, analysing existing, new, and emerging risks to estimate their impact on the team and the wider business.
Global Collaboration:
Partner with global Risk teams to ensure alignment in approach and leverage best practices.
Reporting & Dashboards:
Deliver monthly Risk and Compliance dashboards and control testing reports to senior management.
Risk and Controls Frameworks:
Strong knowledge in maintaining enterprise process inventories and operationalizing the firm’s risk and control framework to ensure end‑to‑end governance, traceability, and control effectiveness.
REQUIREMENTS
Product Expertise:
In-depth product and regulatory knowledge across Banking and Savings within a retail banking environment.
1LoD Experience:
Proven experience in risk management, specifically operating within the First Line of Defense.
Analytical & Technical Acumen:
Excellent business analytical skills with a high degree of attention to detail. Ability to understand complex digital business architecture and leverage technology for risk solutions.
Communication & Influence:
Strong negotiation skills and the ability to influence stakeholders at all levels. Excellent verbal and written communication skills.
Agility:
Ability to thrive in a fast‑paced, evolving, start‑up environment within a global institution.
Basic Qualifications
Approximately 5+ years of professional experience within a risk or control function (e.g., Compliance, Audit, or 1LoD Risk).
In-depth understanding of Operational Risk within a regulated financial environment.
Comprehensive knowledge of the UK financial services regulatory landscape, including management and legal requirements.
Bachelor’s degree in Finance, Economics, or a related field preferred.
Preferred Qualifications
Direct experience in Risk Management within a retail banking or digital consumer finance environment.
Experience leading teams in a matrixed, global organization.
Benefits Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short‑term disability, long‑term disability, life, accidental death, labor accident and business travel accident insurance.
Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees’ priorities.
Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state‑of‑the‑art on‑site health centers in certain offices.
Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on‑site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre‑approved amount).
Child Care & Family Care We offer on‑site child care centers that provide full‑time and emergency back‑up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available.
Advantages of Working at Goldman Sachs Read more about the full suite of class‑leading benefits our firm has to offer.
Equal Opportunity Statement Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Disability Statement We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html
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First Line of Defense (1LoD) ? We are looking for a senior risk professional to support our business and drive a robust risk culture within the UK Savings business.
Key Responsibilities
Strategic Risk Oversight:
Report to the Head of UK Business Controls to support the Business Risk and Controls team, ensuring a robust business risk management framework that incorporates Risk and Control Self-Assessment (RCSA), control assurance, business resilience, business continuity, and incident management.
Policy Compliance:
Ensure strict adherence to established policies, procedures, and authority levels across multiple cross-functional teams and processes.
Regulatory & Operational Strategy:
Develop and execute strategies to manage Regulatory and Operational Risk, collaborating with 2nd and 3rd line teams to identify risks and manage issues in alignment with firm-wide policies.
Operational Resilience:
Lead adherence to firmwide polies and standards on Operational resilience including Business continuity and Important Business Service obligations and activities.
Event Management and remediation:
Support ongoing adherence to issues and events management policies and standards. Working with the business to ensure timely reporting, logging and escalation of operational events and issues.
Risk Assessment:
Complete ongoing risk assessments, analysing existing, new, and emerging risks to estimate their impact on the team and the wider business.
Global Collaboration:
Partner with global Risk teams to ensure alignment in approach and leverage best practices.
Reporting & Dashboards:
Deliver monthly Risk and Compliance dashboards and control testing reports to senior management.
Risk and Controls Frameworks:
Strong knowledge in maintaining enterprise process inventories and operationalizing the firm’s risk and control framework to ensure end‑to‑end governance, traceability, and control effectiveness.
REQUIREMENTS
Product Expertise:
In-depth product and regulatory knowledge across Banking and Savings within a retail banking environment.
1LoD Experience:
Proven experience in risk management, specifically operating within the First Line of Defense.
Analytical & Technical Acumen:
Excellent business analytical skills with a high degree of attention to detail. Ability to understand complex digital business architecture and leverage technology for risk solutions.
Communication & Influence:
Strong negotiation skills and the ability to influence stakeholders at all levels. Excellent verbal and written communication skills.
Agility:
Ability to thrive in a fast‑paced, evolving, start‑up environment within a global institution.
Basic Qualifications
Approximately 5+ years of professional experience within a risk or control function (e.g., Compliance, Audit, or 1LoD Risk).
In-depth understanding of Operational Risk within a regulated financial environment.
Comprehensive knowledge of the UK financial services regulatory landscape, including management and legal requirements.
Bachelor’s degree in Finance, Economics, or a related field preferred.
Preferred Qualifications
Direct experience in Risk Management within a retail banking or digital consumer finance environment.
Experience leading teams in a matrixed, global organization.
Benefits Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short‑term disability, long‑term disability, life, accidental death, labor accident and business travel accident insurance.
Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees’ priorities.
Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state‑of‑the‑art on‑site health centers in certain offices.
Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on‑site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre‑approved amount).
Child Care & Family Care We offer on‑site child care centers that provide full‑time and emergency back‑up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available.
Advantages of Working at Goldman Sachs Read more about the full suite of class‑leading benefits our firm has to offer.
Equal Opportunity Statement Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Disability Statement We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html
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