Territory Sales Manager - Philadelphia Area
Global Partners LP, Aliquippa, PA, United States
The Territory Sales Manager will be a critical part of Wholesale, reporting to the Region Manager of Wholesale. The Territory Sales Manager builds and maintains business relationships with dealer customers and is responsible for prospecting & signing new business, analyzing sales, volume, and retail standards, coaching customers for maximum business results, and maintaining communication between customers and the company to ensure that company standards and expectations are met.
The role is hybrid and includes maintaining, growing profit and volume, high grading and renewing existing book of business to include controlled sites (Dealer Lessee and Commission Agents) and Dealer Owned Service Stations (DOSS). DOSS also focuses on maintaining, growing, and renewing (retention) the existing book of business for dealer-owned service stations. DL and CA are responsible for maintaining, growing profit and volume, high grading and renewing existing book of business to include controlled sites (Dealer Lessee and Commission Agents).
Your Role, Your Impact
Develop and nurture strong customer contacts and positive, proactive, and profitable business relationships.
Solicit new business for supply contracts with brand or unbranded service station dealers and negotiate long‑term supply agreements.
Monitor and coach dealers on pricing and awareness of competition pricing.
Monitor dealer competitive map and add new competition as needed; validate all internal reports for accurate pricing and competition.
Handle general customer questions and complaints, explaining company policies and initiatives.
Ensure all customer needs are met in a timely manner to maintain positive business relations between customer and company.
Conduct ongoing analysis of volume, competition, dealer offers and Mystery Shopper scores to maximize profitability for customer and company.
Maximize profitability of each location by using tools and programs.
Work with dispatch team to handle delivery issues and emergency loads.
Counsel customers on the benefits of automatic delivery and ordering per company guidelines.
Communicate with dispatch to maximize delivery options.
Ensure dealers’ submission of required documentation (e.g., insurance).
Manage dealer changes, assignments, and sales.
Manage franchise agreements and ensure all proper documents are signed and submitted timely; manage dealer changes, assignments, and sales.
Conduct site surveys, ensure signage and point‑of‑sale materials are updated and maintained; ensure PCI and EMV compliance at sites.
Work with credit team to set up new accounts and maintain existing accounts.
Work closely with customers on improving Mystery Shop scores, submitting timely cures and technology updates.
Coordinate and implement brand imaging process, grand openings, and customer appreciation events.
Analyze daily, weekly and monthly compliance and P&L reports; implement action plans.
Provide daily updates to internal CRM including customer notes and new business updates.
Complete all administrative functions between customers and company.
Problem‑solve daily issues that arise from the customer base—product outages, delayed deliveries, terminal delays, accounts payable, branding and vendors.
Communicate effectively and independently with all internal and external departments (credit, marketing, legal, branding, supply, trucking, insurance, etc.).
Increase participation of brand programs at site level throughout the year.
Inform Regional Manager with competitive market intel, pricing & market surveys.
Retain existing renewal contracts in a timely fashion.
Cold‑call new business prospects in the region by in‑person visits, phone & email.
Consistently update new business pipeline in CRM.
Submit new business offers, cash flows and site surveys to Regional Manager.
Successfully onboard new customers within all internal departments.
Qualifications
Bachelor’s Degree or equivalent knowledge preferred.
Strong desire to solicit new business relationships with dealer customers.
Coach customers to effectively price their product for retail.
Ability to work independently but able to collaborate, initiate and execute sales and supply agreements.
A positive, entrepreneurial mindset, a consistent desire to grow and be part of a team focused on continuous improvement and a drive for results.
Excellent written and verbal communication skills.
Ability to make decisions, be firm, outgoing, analytical, anticipate and solve problems, and demonstrate positive leadership.
Familiar with Microsoft Office, Smartsheet and Tableau.
Attend company meetings, regional trade shows, brand meetings and industry events.
Overnight business travel on occasion.
Available nights and weekends as needed answering customer inquiries.
Previous cold‑calling experience is a plus.
Previous experience in the energy logistics or petroleum industry is a plus.
Bachelor's Degree.
Pay Range: $78,000.00 - $117,000.00. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the company reserves the right to modify base salary at any time.
Our Commitments to You
Competitive Pay – We offer competitive salaries and opportunities for growth within.
Health & Wellness – Medical, Dental, Vision and Life Insurance; additional wellness support.
401(k) and a match component; tuition reimbursement offered after 6 months of service.
Professional Development – We value lifelong learning and have many internal development programs and access to on‑demand learning for continued career growth.
These commitments are offered to employees in permanent roles, as part of our support for long‑term growth and success.
Global Partners LP is an equal‑opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781‑747‑9675 or 781‑7GP‑WORK.
Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know. In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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The role is hybrid and includes maintaining, growing profit and volume, high grading and renewing existing book of business to include controlled sites (Dealer Lessee and Commission Agents) and Dealer Owned Service Stations (DOSS). DOSS also focuses on maintaining, growing, and renewing (retention) the existing book of business for dealer-owned service stations. DL and CA are responsible for maintaining, growing profit and volume, high grading and renewing existing book of business to include controlled sites (Dealer Lessee and Commission Agents).
Your Role, Your Impact
Develop and nurture strong customer contacts and positive, proactive, and profitable business relationships.
Solicit new business for supply contracts with brand or unbranded service station dealers and negotiate long‑term supply agreements.
Monitor and coach dealers on pricing and awareness of competition pricing.
Monitor dealer competitive map and add new competition as needed; validate all internal reports for accurate pricing and competition.
Handle general customer questions and complaints, explaining company policies and initiatives.
Ensure all customer needs are met in a timely manner to maintain positive business relations between customer and company.
Conduct ongoing analysis of volume, competition, dealer offers and Mystery Shopper scores to maximize profitability for customer and company.
Maximize profitability of each location by using tools and programs.
Work with dispatch team to handle delivery issues and emergency loads.
Counsel customers on the benefits of automatic delivery and ordering per company guidelines.
Communicate with dispatch to maximize delivery options.
Ensure dealers’ submission of required documentation (e.g., insurance).
Manage dealer changes, assignments, and sales.
Manage franchise agreements and ensure all proper documents are signed and submitted timely; manage dealer changes, assignments, and sales.
Conduct site surveys, ensure signage and point‑of‑sale materials are updated and maintained; ensure PCI and EMV compliance at sites.
Work with credit team to set up new accounts and maintain existing accounts.
Work closely with customers on improving Mystery Shop scores, submitting timely cures and technology updates.
Coordinate and implement brand imaging process, grand openings, and customer appreciation events.
Analyze daily, weekly and monthly compliance and P&L reports; implement action plans.
Provide daily updates to internal CRM including customer notes and new business updates.
Complete all administrative functions between customers and company.
Problem‑solve daily issues that arise from the customer base—product outages, delayed deliveries, terminal delays, accounts payable, branding and vendors.
Communicate effectively and independently with all internal and external departments (credit, marketing, legal, branding, supply, trucking, insurance, etc.).
Increase participation of brand programs at site level throughout the year.
Inform Regional Manager with competitive market intel, pricing & market surveys.
Retain existing renewal contracts in a timely fashion.
Cold‑call new business prospects in the region by in‑person visits, phone & email.
Consistently update new business pipeline in CRM.
Submit new business offers, cash flows and site surveys to Regional Manager.
Successfully onboard new customers within all internal departments.
Qualifications
Bachelor’s Degree or equivalent knowledge preferred.
Strong desire to solicit new business relationships with dealer customers.
Coach customers to effectively price their product for retail.
Ability to work independently but able to collaborate, initiate and execute sales and supply agreements.
A positive, entrepreneurial mindset, a consistent desire to grow and be part of a team focused on continuous improvement and a drive for results.
Excellent written and verbal communication skills.
Ability to make decisions, be firm, outgoing, analytical, anticipate and solve problems, and demonstrate positive leadership.
Familiar with Microsoft Office, Smartsheet and Tableau.
Attend company meetings, regional trade shows, brand meetings and industry events.
Overnight business travel on occasion.
Available nights and weekends as needed answering customer inquiries.
Previous cold‑calling experience is a plus.
Previous experience in the energy logistics or petroleum industry is a plus.
Bachelor's Degree.
Pay Range: $78,000.00 - $117,000.00. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the company reserves the right to modify base salary at any time.
Our Commitments to You
Competitive Pay – We offer competitive salaries and opportunities for growth within.
Health & Wellness – Medical, Dental, Vision and Life Insurance; additional wellness support.
401(k) and a match component; tuition reimbursement offered after 6 months of service.
Professional Development – We value lifelong learning and have many internal development programs and access to on‑demand learning for continued career growth.
These commitments are offered to employees in permanent roles, as part of our support for long‑term growth and success.
Global Partners LP is an equal‑opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781‑747‑9675 or 781‑7GP‑WORK.
Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know. In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#J-18808-Ljbffr