Direct Insurance Agent
PEMCO, Seattle, WA, United States
Position
Direct Insurance Agent Location
Applicants must reside in Washington, Oregon or Idaho and be able to work from those states, with occasional travel to our headquarters in Seattle, WA. Responsibilities
Handle inbound calls and warm leads – no cold calling required. Follow-up with prospects via outbound activities including phone calls, emails, and text. Consult with prospects and customers to assess their insurance needs. Recommend appropriate coverage options and explain product benefits. Convert leads into policies through persuasive communication. Facilitate a structured onboarding journey that helps new customers understand their next steps and ensures timely completion of all required actions. Maintain accurate records of customer interactions and sales. Meet or exceed monthly sales targets and performance metrics. Stay current on product offerings, licensing requirements, and industry trends. Address customer complaints, providing empathetic and effective solutions to maintain high customer satisfaction. Demonstrate behaviors consistent with PEMCO's policies, values, code of ethics and business conduct. Authentically support the PEMCO Brand and constantly look for top talent to join us to achieve our Mission to Worry Less and Live More. Other duties as assigned. Qualifications
B.A. or B.S. degree (Business, Liberal Arts) or equivalent work experience is preferred. 4+ years of experience in the insurance industry or financial services roles is required. Property/Casualty License is required. Certified Insurance Counselor (CIC) and/or Chartered Property Casualty Underwriter (CPCU) designation is preferred. Relentless customer focus with strong customer service orientation is required. MS Office: skilled proficiency in Excel, Word, Outlook is required. Comprehensive understanding of insurance carrier products, policy contracts, and underwriting guidelines is required. Interpersonal skills & empathy – builds relationships internally and externally and gets results through influence rather than authority is required. Compliance knowledge of relevant laws, rules, and regulations is required. Excellent communication, both orally and in writing, in both technical and non‑technical professional language is required. Proven track record of revenue growth and sales success through negotiation; builds long‑term customer relationships for PEMCO is required. Business environment understanding – trends, early indicators of change, and ability to adapt quickly is required. Detail‑oriented and accurate; strong desire for thoroughness is required. Compensation
Pay range is based on qualifications, knowledge, skills, and experience. Greater Seattle area target pay range: $72,237–$88,289. Full pay range: $60,197–$100,329. Outside Greater Seattle area target pay range: $63,750–$77,916. Full pay range: $53,125–$88,541. Commission: all direct insurance agents are eligible for commission pay, currently up to 10% on eligible written premiums, with tiered levels increasing with premium production. Benefits
Eligible employees receive medical, dental, vision plans, life insurance, accidental death & dismemberment, long‑term and short‑term disability benefits. 401(k) plan with generous employer match: 2:1 on the first 6% contribution. Vacation: 10 days for new hires, increasing to a maximum of 25 days based on tenure. 4 personal days at hire. Paid holidays for eight holidays observed by PEMCO. 10 days of sick leave at hire (pro‑rated), roughly 28 hours more than Washington state-required accrual. Paid time off for bereavement, jury duty, and employee volunteering. Other benefit programs: Flexible Spending Accounts, Education Assistance program after one year, Scholarship for children after one year, Employee Assistance Program, Well‑being program, discretionary taxable gifts and gift cards, discounts on software, hardware, cellular plans, and rental cars. Other compensation includes discretionary bonuses, tiered sales commissions/incentives (5–25% of monthly sales), employee referral bonuses, shift differential pay. Equal Employment Opportunity
PEMCO is an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or veteran status. Applicants have rights under federal employment laws: Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), Employee Polygraph Protection Act (EPPA).
#J-18808-Ljbffr
Direct Insurance Agent Location
Applicants must reside in Washington, Oregon or Idaho and be able to work from those states, with occasional travel to our headquarters in Seattle, WA. Responsibilities
Handle inbound calls and warm leads – no cold calling required. Follow-up with prospects via outbound activities including phone calls, emails, and text. Consult with prospects and customers to assess their insurance needs. Recommend appropriate coverage options and explain product benefits. Convert leads into policies through persuasive communication. Facilitate a structured onboarding journey that helps new customers understand their next steps and ensures timely completion of all required actions. Maintain accurate records of customer interactions and sales. Meet or exceed monthly sales targets and performance metrics. Stay current on product offerings, licensing requirements, and industry trends. Address customer complaints, providing empathetic and effective solutions to maintain high customer satisfaction. Demonstrate behaviors consistent with PEMCO's policies, values, code of ethics and business conduct. Authentically support the PEMCO Brand and constantly look for top talent to join us to achieve our Mission to Worry Less and Live More. Other duties as assigned. Qualifications
B.A. or B.S. degree (Business, Liberal Arts) or equivalent work experience is preferred. 4+ years of experience in the insurance industry or financial services roles is required. Property/Casualty License is required. Certified Insurance Counselor (CIC) and/or Chartered Property Casualty Underwriter (CPCU) designation is preferred. Relentless customer focus with strong customer service orientation is required. MS Office: skilled proficiency in Excel, Word, Outlook is required. Comprehensive understanding of insurance carrier products, policy contracts, and underwriting guidelines is required. Interpersonal skills & empathy – builds relationships internally and externally and gets results through influence rather than authority is required. Compliance knowledge of relevant laws, rules, and regulations is required. Excellent communication, both orally and in writing, in both technical and non‑technical professional language is required. Proven track record of revenue growth and sales success through negotiation; builds long‑term customer relationships for PEMCO is required. Business environment understanding – trends, early indicators of change, and ability to adapt quickly is required. Detail‑oriented and accurate; strong desire for thoroughness is required. Compensation
Pay range is based on qualifications, knowledge, skills, and experience. Greater Seattle area target pay range: $72,237–$88,289. Full pay range: $60,197–$100,329. Outside Greater Seattle area target pay range: $63,750–$77,916. Full pay range: $53,125–$88,541. Commission: all direct insurance agents are eligible for commission pay, currently up to 10% on eligible written premiums, with tiered levels increasing with premium production. Benefits
Eligible employees receive medical, dental, vision plans, life insurance, accidental death & dismemberment, long‑term and short‑term disability benefits. 401(k) plan with generous employer match: 2:1 on the first 6% contribution. Vacation: 10 days for new hires, increasing to a maximum of 25 days based on tenure. 4 personal days at hire. Paid holidays for eight holidays observed by PEMCO. 10 days of sick leave at hire (pro‑rated), roughly 28 hours more than Washington state-required accrual. Paid time off for bereavement, jury duty, and employee volunteering. Other benefit programs: Flexible Spending Accounts, Education Assistance program after one year, Scholarship for children after one year, Employee Assistance Program, Well‑being program, discretionary taxable gifts and gift cards, discounts on software, hardware, cellular plans, and rental cars. Other compensation includes discretionary bonuses, tiered sales commissions/incentives (5–25% of monthly sales), employee referral bonuses, shift differential pay. Equal Employment Opportunity
PEMCO is an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or veteran status. Applicants have rights under federal employment laws: Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), Employee Polygraph Protection Act (EPPA).
#J-18808-Ljbffr