SOT Operations Specialist, North Americas
Ford Motor Company, Little Rock, AR, United States
SOT Operations Specialist, North Americas
We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.
In this position... The purpose of this role is to mitigate supply chain risk that could potentially impact Ford Motor Company’s Manufacturing Operations.
You will be responsible for working with and resolving a caseload of operationally and financially distressed production suppliers that require onsite support to mitigate risk, developing and delivering risk mitigation strategies aimed at protecting Ford’s Vehicle and Powertrain production plants.
What you’ll do...
Nationwide/North America Travel Required: Travel frequently (up to 75%) to support supplier operations, including occasional weekends and off‑shifts
Supplier Support & Recovery: Work directly with operationally and financially distressed suppliers, providing onsite support to stabilize production and reduce supply risk
Leading / Facilitating immediate establishment of Interim Containment & Permanent Corrective actions, also insert Zero Loss Units and Agility - Speed of Resolution as key measurables for this role
Corrective Action Implementation: Support and execute interim and permanent corrective actions to improve supplier performance and ensure consistent supply
Issue Diagnosis: Analyze production, capacity, and quality challenges to identify root causes using structured problem‑solving methods (e.g., 8D)
Capacity & Risk Mitigation: Help resolve bottlenecks and constraints to prevent disruptions to production and minimize premium freight
Onsite Assessments: Participate in supplier site evaluations to identify risks and opportunities across manufacturing and quality processes
Cross‑Functional Collaboration: Partner with internal teams and suppliers to implement practical, data‑driven solutions
Communication: Summarize issues, actions, and progress clearly for team members and leadership
You'll have...
Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Supply Chain, Business, or related field
5+ years of experience in Manufacturing, Supply Chain, or Operations, including troubleshooting and resolving manufacturing or supply chain issues
5+ years of applying analytical and critical thinking to identify root causes and implement solutions using structured problem‑solving methods (e.g., 8D, root cause analysis)
Experience navigating ambiguous or evolving operational problems in time‑sensitive, high‑pressure, high‑visibility environments
Proven ability to manage multiple priorities and drive urgent resolution
5+ years collaborating across teams with strong communication and cross‑functional teamwork skills
Proficiency in Excel and data analysis to support operational problem solving
Working knowledge of manufacturing processes and lean principles with practical experience applying continuous improvement practices
Willingness to travel up to 100% and support weekends/off‑shifts as needed
Even better, you may have...
MBA or Master’s Degree in Industrial Engineering
Experience in automotive or supplier manufacturing environments
Exposure to APQP, PPAP, or supplier quality processes
Self‑starter mindset with the ability to learn quickly in dynamic environments
Benefits
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp‑up programs, subsidized backup child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time
This position is a salary grade 8 and ranges from $99,100-$166,200. Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1‑888‑336‑0660.
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In this position... The purpose of this role is to mitigate supply chain risk that could potentially impact Ford Motor Company’s Manufacturing Operations.
You will be responsible for working with and resolving a caseload of operationally and financially distressed production suppliers that require onsite support to mitigate risk, developing and delivering risk mitigation strategies aimed at protecting Ford’s Vehicle and Powertrain production plants.
What you’ll do...
Nationwide/North America Travel Required: Travel frequently (up to 75%) to support supplier operations, including occasional weekends and off‑shifts
Supplier Support & Recovery: Work directly with operationally and financially distressed suppliers, providing onsite support to stabilize production and reduce supply risk
Leading / Facilitating immediate establishment of Interim Containment & Permanent Corrective actions, also insert Zero Loss Units and Agility - Speed of Resolution as key measurables for this role
Corrective Action Implementation: Support and execute interim and permanent corrective actions to improve supplier performance and ensure consistent supply
Issue Diagnosis: Analyze production, capacity, and quality challenges to identify root causes using structured problem‑solving methods (e.g., 8D)
Capacity & Risk Mitigation: Help resolve bottlenecks and constraints to prevent disruptions to production and minimize premium freight
Onsite Assessments: Participate in supplier site evaluations to identify risks and opportunities across manufacturing and quality processes
Cross‑Functional Collaboration: Partner with internal teams and suppliers to implement practical, data‑driven solutions
Communication: Summarize issues, actions, and progress clearly for team members and leadership
You'll have...
Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Supply Chain, Business, or related field
5+ years of experience in Manufacturing, Supply Chain, or Operations, including troubleshooting and resolving manufacturing or supply chain issues
5+ years of applying analytical and critical thinking to identify root causes and implement solutions using structured problem‑solving methods (e.g., 8D, root cause analysis)
Experience navigating ambiguous or evolving operational problems in time‑sensitive, high‑pressure, high‑visibility environments
Proven ability to manage multiple priorities and drive urgent resolution
5+ years collaborating across teams with strong communication and cross‑functional teamwork skills
Proficiency in Excel and data analysis to support operational problem solving
Working knowledge of manufacturing processes and lean principles with practical experience applying continuous improvement practices
Willingness to travel up to 100% and support weekends/off‑shifts as needed
Even better, you may have...
MBA or Master’s Degree in Industrial Engineering
Experience in automotive or supplier manufacturing environments
Exposure to APQP, PPAP, or supplier quality processes
Self‑starter mindset with the ability to learn quickly in dynamic environments
Benefits
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp‑up programs, subsidized backup child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time
This position is a salary grade 8 and ranges from $99,100-$166,200. Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1‑888‑336‑0660.
#J-18808-Ljbffr