Remote CX Specialist — Certification Outreach

A leading qualification organization in Alexandria is seeking a Customer Experience Associate to manage customer interactions related to certification processes. The role involves supporting inquiries, managing an Ambassador Program, and ensuring timely responses to certification applications. Candidates should have a Bachelor's degree or equivalent experience and 1-3 years in a similar position, with strong customer service skills emphasized. The position offers a competitive salary and benefits package. #J-18808-Ljbffr