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Spa Associate/ Spa Experience Ambassador

Hand & Stone Massage and Facial Spa, Peoria, AZ, United States


Job Description

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand & Stone Massage and Facial Spa, located in Lake Pleasant, is seeking a Spa Experience Ambassador. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding! We can teach you everything you need to know about the spa industry – all we need is you to bring your excellent customer service skills. If you enjoy a busy schedule, we offer multiple shifts to accommodate your lifestyle, whether you’re looking to work full‑time or part‑time.

Benefits

401(k)

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Responsibilities

Meet weekly and monthly membership sales goals

Detailed knowledge of the menu of services – training provided

Have excellent customer service to members and guests, building lasting relationships

Work flexible hours, including nights and weekends

Effectively communicate sales, promotions, and service options with clients

Uphold spa cleanliness standards

Bring a positive and energetic attitude every day

Answer phones, schedule appointments, and file documents

Perform various other duties as assigned

What’s in it for you?

Competitive hourly wage plus commissions

Contests to test and reward sales skills

Career advancement opportunities, including management roles, based on performance

Ongoing training – we constantly learn and improve

Flexible hours for part‑time or full‑time workers

Positive and professional work environment that stays fun and interesting

Employee discounts: 40% off products and services, and gift cards

Qualifications

High school diploma or equivalent required

Must be 18 years old or older

Special consideration given to those with at least 2 years of sales experience

Extra special consideration for those with membership sales experience

Exceptionally organized with great attention to detail

Strong team player, capable of working independently with minimal supervision

Energetic, friendly, and positive at all times

Strong aptitude for sales and customer service

Extremely strong work ethic

Availability to work nights and weekends

Professional, proactive, and personable individuals required

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