CenterWell Strategy & Operations Senior Consultant
Humana, Washington, District of Columbia, United States
Overview
Become a part of our caring community The CenterWell Senior Strategy Consultant provides data-based strategic direction to support the broader team and identify and address business issues and opportunities. The role blends strategy development with operating model and execution rigor – providing business intelligence, strategic planning, and program leadership support for business segments and CenterWell at large. The Senior Strategy Consultant works on problems of diverse scope and complexity ranging from moderate to substantial where the analysis of situations or data requires an in-depth evaluation of variable factors. The CenterWell Senior Strategy Consultant will support the central CenterWell Strategy & Operations team and play an important role in shaping the strategic direction of CenterWell and translating strategy into measurable operating results. This role will collaborate closely with CenterWell leadership and senior leaders across our Primary Care, Home, and Pharmacy businesses to advance delivery of personalized and integrated care that improves experience, quality, and outcomes while addressing some of the segments’ most important opportunities and challenges. CenterWell is seeking a team member with prior management consulting and/or strategic operations experience who can deliver high-priority projects and initiatives across CenterWell. Day-to-day activities will include developing industry and competitor analysis; building high-level financial/business models and investment cases; conducting qualitative analysis; and synthesizing strategic options into executive-level deliverables and recommendations for CenterWell’s and Humana’s senior leaders and Board. You will also design operating model implications, shape implementation plans, and work with business owners to transition strategy into execution with clear accountabilities, milestones, KPIs, and value realization. Responsibilities
Leading structured problem‑solving and hypothesis‑driven analyses to support CenterWell‑wide strategic priorities, using financial modeling, qualitative insights, and market/industry research to inform clear, actionable recommendations Synthesizing complex information into compelling, executive‑ready presentations and strategic deliverables that frame issues, surface insights, clarify tradeoffs, and guide decision‑making for senior leadership and the Board Supporting strategic and operational initiatives by framing problems, evaluating value and feasibility, translating strategy into implementation considerations, and identifying the implications for processes, roles, and governance Contributing to operating model design by assessing decision rights, governance structures, and process/role changes, and partnering with leaders across CenterWell businesses to support thoughtful execution planning Providing structured support for priority workstreams including developing workplans, coordinating interdependencies, tracking milestones, and surfacing risks/insights to ensure aligned, high‑quality, on‑time execution Facilitating cross‑functional engagement through working sessions, synthesis discussions, and stakeholder alignment activities that advance strategy development and enable coordinated execution across Primary Care, Home, and Pharmacy Developing business case components and value analyses, supporting KPI/OKR development and tracking, and preparing concise updates for senior leadership that highlight progress, risks, and strategic implications Required Qualifications
Bachelor’s degree in business, finance, economics, or a related field 3+ years of experience with a leading management consulting firm 4+ years in a strategic or strategic operations role requiring core consulting skills, with evidence of increasing responsibility 3+ years of experience with competitive analysis, strategy roadmaps, strategic investment prioritization, operating model design 3+ years of experience in financial modeling, interpreting complex operational and financial data, and developing business cases 3+ years of experience with executive‑level presentations and deliverables that communicate complex concepts with clarity Preferred Qualifications
Master of Business Administration or related Master’s degree in finance, economics, or a related field Prior healthcare industry experience, preferably within healthcare services or care delivery organizations Experience working in a highly matrixed, multi‑business‑unit environment Demonstrated initiative, adaptability, and ability to manage multiple priorities in a dynamic environment Strong interpersonal and collaboration skills, with the ability to work effectively across segments and functions Commitment to improving patient experience and outcomes Additional Information
Remote role but Washington, DC metro area is preferred location (opportunity to follow a hybrid model, working together with direct leader in Arlington, VA office 1–3 days a week) Travel: 20% out of state travel expected in role Remote position with occasional travel to Humana's offices for training or meetings may be required Scheduled Weekly Hours: 40 Pay Range: $94,900 - $130,500 per year This job is eligible for a bonus incentive plan based upon company and/or individual performance Description Of Benefits
Humana, Inc. and its affiliated subsidiaries offer competitive benefits that support whole-person well-being, including medical, dental and vision benefits, 401(k) retirement savings plan, paid time off, holidays, volunteer time off, paid parental and caregiver leave, disability insurance, life insurance, and other opportunities. Equal Opportunity Employer
Humana does not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to comply with applicable equal employment opportunity laws.
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Become a part of our caring community The CenterWell Senior Strategy Consultant provides data-based strategic direction to support the broader team and identify and address business issues and opportunities. The role blends strategy development with operating model and execution rigor – providing business intelligence, strategic planning, and program leadership support for business segments and CenterWell at large. The Senior Strategy Consultant works on problems of diverse scope and complexity ranging from moderate to substantial where the analysis of situations or data requires an in-depth evaluation of variable factors. The CenterWell Senior Strategy Consultant will support the central CenterWell Strategy & Operations team and play an important role in shaping the strategic direction of CenterWell and translating strategy into measurable operating results. This role will collaborate closely with CenterWell leadership and senior leaders across our Primary Care, Home, and Pharmacy businesses to advance delivery of personalized and integrated care that improves experience, quality, and outcomes while addressing some of the segments’ most important opportunities and challenges. CenterWell is seeking a team member with prior management consulting and/or strategic operations experience who can deliver high-priority projects and initiatives across CenterWell. Day-to-day activities will include developing industry and competitor analysis; building high-level financial/business models and investment cases; conducting qualitative analysis; and synthesizing strategic options into executive-level deliverables and recommendations for CenterWell’s and Humana’s senior leaders and Board. You will also design operating model implications, shape implementation plans, and work with business owners to transition strategy into execution with clear accountabilities, milestones, KPIs, and value realization. Responsibilities
Leading structured problem‑solving and hypothesis‑driven analyses to support CenterWell‑wide strategic priorities, using financial modeling, qualitative insights, and market/industry research to inform clear, actionable recommendations Synthesizing complex information into compelling, executive‑ready presentations and strategic deliverables that frame issues, surface insights, clarify tradeoffs, and guide decision‑making for senior leadership and the Board Supporting strategic and operational initiatives by framing problems, evaluating value and feasibility, translating strategy into implementation considerations, and identifying the implications for processes, roles, and governance Contributing to operating model design by assessing decision rights, governance structures, and process/role changes, and partnering with leaders across CenterWell businesses to support thoughtful execution planning Providing structured support for priority workstreams including developing workplans, coordinating interdependencies, tracking milestones, and surfacing risks/insights to ensure aligned, high‑quality, on‑time execution Facilitating cross‑functional engagement through working sessions, synthesis discussions, and stakeholder alignment activities that advance strategy development and enable coordinated execution across Primary Care, Home, and Pharmacy Developing business case components and value analyses, supporting KPI/OKR development and tracking, and preparing concise updates for senior leadership that highlight progress, risks, and strategic implications Required Qualifications
Bachelor’s degree in business, finance, economics, or a related field 3+ years of experience with a leading management consulting firm 4+ years in a strategic or strategic operations role requiring core consulting skills, with evidence of increasing responsibility 3+ years of experience with competitive analysis, strategy roadmaps, strategic investment prioritization, operating model design 3+ years of experience in financial modeling, interpreting complex operational and financial data, and developing business cases 3+ years of experience with executive‑level presentations and deliverables that communicate complex concepts with clarity Preferred Qualifications
Master of Business Administration or related Master’s degree in finance, economics, or a related field Prior healthcare industry experience, preferably within healthcare services or care delivery organizations Experience working in a highly matrixed, multi‑business‑unit environment Demonstrated initiative, adaptability, and ability to manage multiple priorities in a dynamic environment Strong interpersonal and collaboration skills, with the ability to work effectively across segments and functions Commitment to improving patient experience and outcomes Additional Information
Remote role but Washington, DC metro area is preferred location (opportunity to follow a hybrid model, working together with direct leader in Arlington, VA office 1–3 days a week) Travel: 20% out of state travel expected in role Remote position with occasional travel to Humana's offices for training or meetings may be required Scheduled Weekly Hours: 40 Pay Range: $94,900 - $130,500 per year This job is eligible for a bonus incentive plan based upon company and/or individual performance Description Of Benefits
Humana, Inc. and its affiliated subsidiaries offer competitive benefits that support whole-person well-being, including medical, dental and vision benefits, 401(k) retirement savings plan, paid time off, holidays, volunteer time off, paid parental and caregiver leave, disability insurance, life insurance, and other opportunities. Equal Opportunity Employer
Humana does not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to comply with applicable equal employment opportunity laws.
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