Freight Forwarder, Air and Ocean, Import and Export
DSV Road GmbH, Buffalo, NY, United States
Freight Forwarder, Air and Ocean, Import and Export
DSV Air & Sea is seeking dynamic, personable multi‑taskers to provide high‑quality customer service and teamwork in a fast‑paced environment.
Responsibilities
Effectively schedule ocean and/or air bookings for hazardous and non‑hazardous materials, including simple and complex cargo shipments.
Ensure the complete and timely delivery of freight by obtaining client information, satisfying their needs, and completing paperwork that meets stringent requirements.
Process data through the company’s system and obtain consular releases and other government agency releases as appropriate.
Identify transactions and tasks that require special handling, recommend improved processes to management, and implement resolutions within the assigned scope of responsibility.
Request and negotiate freight quotations, including details such as container capacities, packing dimensions and weights, coding, etc.
Analyze numerical data, understand components and relationships, find patterns, and draw conclusions.
Compose complex letters regarding issues and resolutions, editing and proofreading business correspondence and reports, and organizing, preparing, and assembling documents.
Comprehend the full range of freight forwarding services: order management, movement scheduling, customs brokerage, monitoring and control services, cost optimization, etc.
Qualifications
Freight forwarding experience preferred.
Prior use of CargoWise One is a definite plus.
Three years of experience in a role involving extensive client contact required.
Computer skills, including frequent prior use of MS Outlook, Excel, and Word.
Excellent math skills, including the ability to calculate freight measurements, weight, and convert to international units when necessary.
Familiarity with domestic and international geography, including countries and major cities.
Extreme attention to detail, including the ability to predict and circumvent issues before they occur and take proper corrective action.
Ability to be highly productive while keeping calm under pressure.
Excellent written and verbal communication skills.
Fluency in English required; knowledge of additional languages is a plus.
Other Skills
Excellent organizational and time‑management skills.
Strong communication and interpersonal skills.
Attention to detail and accuracy.
Ability to work well under pressure and in a fast‑paced environment.
Computer Literacy
Proficiency in Microsoft Office Suite.
Experience with logistics software and systems preferred.
Compensation $20.00 – $27.00 per hour
(actual base compensation determined based on job‑related knowledge, geographical location, skills, experience, and other objective business considerations).
Equal Employment Opportunity Statement DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at athr@us.dsv.com.
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Responsibilities
Effectively schedule ocean and/or air bookings for hazardous and non‑hazardous materials, including simple and complex cargo shipments.
Ensure the complete and timely delivery of freight by obtaining client information, satisfying their needs, and completing paperwork that meets stringent requirements.
Process data through the company’s system and obtain consular releases and other government agency releases as appropriate.
Identify transactions and tasks that require special handling, recommend improved processes to management, and implement resolutions within the assigned scope of responsibility.
Request and negotiate freight quotations, including details such as container capacities, packing dimensions and weights, coding, etc.
Analyze numerical data, understand components and relationships, find patterns, and draw conclusions.
Compose complex letters regarding issues and resolutions, editing and proofreading business correspondence and reports, and organizing, preparing, and assembling documents.
Comprehend the full range of freight forwarding services: order management, movement scheduling, customs brokerage, monitoring and control services, cost optimization, etc.
Qualifications
Freight forwarding experience preferred.
Prior use of CargoWise One is a definite plus.
Three years of experience in a role involving extensive client contact required.
Computer skills, including frequent prior use of MS Outlook, Excel, and Word.
Excellent math skills, including the ability to calculate freight measurements, weight, and convert to international units when necessary.
Familiarity with domestic and international geography, including countries and major cities.
Extreme attention to detail, including the ability to predict and circumvent issues before they occur and take proper corrective action.
Ability to be highly productive while keeping calm under pressure.
Excellent written and verbal communication skills.
Fluency in English required; knowledge of additional languages is a plus.
Other Skills
Excellent organizational and time‑management skills.
Strong communication and interpersonal skills.
Attention to detail and accuracy.
Ability to work well under pressure and in a fast‑paced environment.
Computer Literacy
Proficiency in Microsoft Office Suite.
Experience with logistics software and systems preferred.
Compensation $20.00 – $27.00 per hour
(actual base compensation determined based on job‑related knowledge, geographical location, skills, experience, and other objective business considerations).
Equal Employment Opportunity Statement DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at athr@us.dsv.com.
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