Parts Counterperson
Gateway Truck & Refrigeration, Matthews, MO, United States
Location: Matthews, MO
Job Duties
Provide exemplary customer service to in-person and over the phone customers
Answer and resolve customer questions using component and product knowledge of replacement parts and systems for all product lines
Promote all merchandising specials, advertisement, and product lines awareness to customers to drive units per sale
Assist in warehouse and vehicle inventory counts and adjustments
Partner with Sales and Service department to fulfill customer orders
Assist in parts display merchandising, warehouse maintenance and department housekeeping to include shipping and receiving parts orders
Adhere to all GTR policies and procedures for pricing, loss inventory prevention and tracking loss sales
Other duties as assigned
Desired Competencies
Experience with heavy equipment and/or refrigeration unit parts preferred but not required
Excellent verbal and written communication skills
Organized and detail oriented
Team Player
Basic computer skills to include outlook and Microsoft office suite
Flexibility to meet changing demands
Qualifications
Safety focused
High school diploma or equivalent
Valid driver's license
Forklift operation experience beneficial
2+ years' experience as a Parts Counter person or similar position beneficial
Benefits
Quarterly Bonuses
Health, Dental and Vision Insurance
401K with company matching
Company paid Short-term & Long-Term Disability Insurance
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Salary: $19.11 - $27.30 per hour
#J-18808-Ljbffr
Job Duties
Provide exemplary customer service to in-person and over the phone customers
Answer and resolve customer questions using component and product knowledge of replacement parts and systems for all product lines
Promote all merchandising specials, advertisement, and product lines awareness to customers to drive units per sale
Assist in warehouse and vehicle inventory counts and adjustments
Partner with Sales and Service department to fulfill customer orders
Assist in parts display merchandising, warehouse maintenance and department housekeeping to include shipping and receiving parts orders
Adhere to all GTR policies and procedures for pricing, loss inventory prevention and tracking loss sales
Other duties as assigned
Desired Competencies
Experience with heavy equipment and/or refrigeration unit parts preferred but not required
Excellent verbal and written communication skills
Organized and detail oriented
Team Player
Basic computer skills to include outlook and Microsoft office suite
Flexibility to meet changing demands
Qualifications
Safety focused
High school diploma or equivalent
Valid driver's license
Forklift operation experience beneficial
2+ years' experience as a Parts Counter person or similar position beneficial
Benefits
Quarterly Bonuses
Health, Dental and Vision Insurance
401K with company matching
Company paid Short-term & Long-Term Disability Insurance
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Salary: $19.11 - $27.30 per hour
#J-18808-Ljbffr