Inbound Customer Service Rep - 21/hour
TEKsystems, Gilbert, AZ, United States
Job Title
Inbound Healthcare Customer Service Rep
Responsibilities
Handling inbound calls and some follow up calls
Answers calls and questions on prior authorization, general questions and some confidential information
Great customer service with high level attention to detail
Entering information accurately
Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity
Utilize multiple systems and programs to track information and update communication with customers
Requirements
1+ year of Customer Service in Call Center or Office Setting
MUST HAVE AVAILABILITY MONDAY-SUNDAY between 5AM-10PM!!! (8 hour shift!)
Pay $21/hr and $31.50 for OT; Contract to Hire position based out of Gilbert, AZ
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in Gilbert, AZ.
Application Deadline This position is anticipated to close on Apr 24, 2026.
Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Responsibilities
Handling inbound calls and some follow up calls
Answers calls and questions on prior authorization, general questions and some confidential information
Great customer service with high level attention to detail
Entering information accurately
Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity
Utilize multiple systems and programs to track information and update communication with customers
Requirements
1+ year of Customer Service in Call Center or Office Setting
MUST HAVE AVAILABILITY MONDAY-SUNDAY between 5AM-10PM!!! (8 hour shift!)
Pay $21/hr and $31.50 for OT; Contract to Hire position based out of Gilbert, AZ
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in Gilbert, AZ.
Application Deadline This position is anticipated to close on Apr 24, 2026.
Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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