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Floating Property Manager

Avenue5 Residential, Fremont, CA, United States


Job Title:

Floating Property Manager Salary:

$85,000 per year

Benefits

Physical wellness: Medical, dental, vision, and mental health coverage options.

Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions.

Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday.

Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program, and we’re just getting started.

Position Overview The property manager is responsible for the overall operations of the property, ensuring efficient operations, overseeing supplier contracts, maintenance, lease administration, and monthly reporting. This position also creates a positive experience for residents, associates, and clients.

Responsibilities

Manage day-to-day operations of the property, including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, rent collection and delinquency management), property P&L, and property marketing.

Meet client expectations and provide an excellent customer service experience.

Recruit, interview, provide corrective feedback, and hire associates.

Create a climate in which associates want to do their best by leading and communicating a shared vision and providing coaching and development.

Execute the strategic marketing plan to attract and retain residents.

Understand operations guidelines established within the property management agreement.

Respond to resident complaints and issues and serve as liaison to residents and the corporate office regarding administration of common area maintenance and enforcement of landlord rules and regulations.

Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.

Organize and implement site natural disaster and emergency evacuation plans.

Manage property and associate safety records, property loss claims, and risk management initiatives.

Other duties as assigned.

Education & Experience

High school diploma required; Bachelor’s degree preferred.

Two to three years of experience in property management required.

One to two years of direct management experience required.

Knowledge of resident rental lifecycle activities required.

Real estate license preferred or may be required in some locations.

Knowledge of Salesforce.com preferred.

Prior experience in Yardi Voyager or another equivalent system preferred.

Skills & Requirements

Very strong organizational and time-management skills.

Strong interpersonal skills to effectively and sensitively communicate with all levels of management.

Intermediate-level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.

Sensitivity to confidential matters required.

Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.

Ability to relay technical concerns with adequate detail, quickly and accurately.

Capability to read, write, comprehend, and converse in English.

Ability to use general office equipment such as telephone, fax machine, printer, copier, and key track system.

Excellent customer service and interpersonal skills with the ability to relate to others.

Ability to cope with and defuse situations involving angry or difficult people.

Must maintain a valid driver’s license, clean driving record, and current auto insurance.

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