Parts Counter Representative
CrossTrac Equipment, Inc., Rhinelander, WI, United States
Parts Counter Representative – CrossTrac Equipment
Rhinelander, WI | Full-Time | On-Site
About CrossTrac Equipment CrossTrac Equipment, is a leading multi-line dealer in the Great Lakes region specializing in forestry, construction, and land-clearing equipment.
With locations in Rhinelander, WI, Gaylord, MI, and Hartland VT, we’re proud to support the hardworking industries that keep our communities moving.
Why CrossTrac? At CrossTrac, you’re not just filling a role—you’re joining a team that takes pride in doing things the right way.
Team-Oriented Culture
– We work together, support each other, and take ownership of our role
Meaningful Industry
– Our customers depend on us to stay up and running in the field
Room to Grow
– Whether you're new or experienced, there’s opportunity to learn and advance
Hands-On Work
– Every day brings new challenges and problem-solving opportunities
Local Roots, Strong Reputation
– Work in the Northwoods, trusted across the region
Role Description This is a full-time, on-site role for a
Parts Counter Representative
at our Rhinelander, WI location.
In this role, you will assist customers with parts inquiries, process orders, and help ship daily orders. You’ll work at the parts counter, over the phone, and behind the scenes—supporting both customers and internal teams.
Key responsibilities include:
Assisting customers in identifying and purchasing the correct parts
Providing excellent customer service in person and over the phone
Processing parts orders accurately and efficiently
Supporting inventory control, including cycle counts and organization
Handling shipping and receiving tasks
Maintaining a clean, organized parts and warehouse area
Recommending parts and solutions based on customer needs
Qualifications
Experience in shipping & receiving and inventory control
Strong customer service and communication skills
Ability to work in a fast-paced, team-oriented environment
Attention to detail and strong organizational skills
Basic sales knowledge and ability to recommend products
Familiarity with inventory systems and computer tools
Preferred
Experience with heavy equipment, forestry, or construction parts
Aftermarket parts experience
We welcome both entry-level and experienced candidates, with opportunities to develop and advance.
Compensation & Benefits
$20.00 – $25.00 per hour (based on experience)
401(k) with company match
Health, dental, and vision insurance
Paid time off
Schedule
Monday – Friday
Day shift (10-hour shifts available)
Overtime opportunities
#J-18808-Ljbffr
About CrossTrac Equipment CrossTrac Equipment, is a leading multi-line dealer in the Great Lakes region specializing in forestry, construction, and land-clearing equipment.
With locations in Rhinelander, WI, Gaylord, MI, and Hartland VT, we’re proud to support the hardworking industries that keep our communities moving.
Why CrossTrac? At CrossTrac, you’re not just filling a role—you’re joining a team that takes pride in doing things the right way.
Team-Oriented Culture
– We work together, support each other, and take ownership of our role
Meaningful Industry
– Our customers depend on us to stay up and running in the field
Room to Grow
– Whether you're new or experienced, there’s opportunity to learn and advance
Hands-On Work
– Every day brings new challenges and problem-solving opportunities
Local Roots, Strong Reputation
– Work in the Northwoods, trusted across the region
Role Description This is a full-time, on-site role for a
Parts Counter Representative
at our Rhinelander, WI location.
In this role, you will assist customers with parts inquiries, process orders, and help ship daily orders. You’ll work at the parts counter, over the phone, and behind the scenes—supporting both customers and internal teams.
Key responsibilities include:
Assisting customers in identifying and purchasing the correct parts
Providing excellent customer service in person and over the phone
Processing parts orders accurately and efficiently
Supporting inventory control, including cycle counts and organization
Handling shipping and receiving tasks
Maintaining a clean, organized parts and warehouse area
Recommending parts and solutions based on customer needs
Qualifications
Experience in shipping & receiving and inventory control
Strong customer service and communication skills
Ability to work in a fast-paced, team-oriented environment
Attention to detail and strong organizational skills
Basic sales knowledge and ability to recommend products
Familiarity with inventory systems and computer tools
Preferred
Experience with heavy equipment, forestry, or construction parts
Aftermarket parts experience
We welcome both entry-level and experienced candidates, with opportunities to develop and advance.
Compensation & Benefits
$20.00 – $25.00 per hour (based on experience)
401(k) with company match
Health, dental, and vision insurance
Paid time off
Schedule
Monday – Friday
Day shift (10-hour shifts available)
Overtime opportunities
#J-18808-Ljbffr