Event Customer Service Representative | Entry Level
GEM, Richmond, VA, United States
We are seeking an energetic and motivated
Event Customer Service Representative
to join our growing team. This role focuses on providing
exceptional customer service and brand support at live events, promotions, and marketing activations .
This is a great opportunity for individuals looking to start a career in
customer service, event marketing, brand promotions, sales support, and client engagement , with full training and clear advancement opportunities into leadership roles.
No prior experience is required — we provide
paid training, mentorship, and growth opportunities
based on performance.
Key Responsibilities
Provide
high-quality customer service
at live events and promotional activations
Engage with customers through
face-to-face interaction and brand representation
Support event setup, coordination, and on-site operations as needed
Assist in answering customer questions and resolving basic inquiries
Help promote brand awareness and drive
customer engagement and retention
Support marketing and event teams during
live promotions and campaigns
Maintain a professional and positive brand image at all times
Assist with tracking customer feedback and event performance
What We're Looking For We are seeking individuals who are:
Friendly, outgoing, and confident in customer-facing roles
Strong communicators with excellent interpersonal skills
Team-oriented with a positive attitude
Energetic and comfortable working in
fast-paced event environments
Reliable, professional, and detail-oriented
Goal-driven and eager to learn
No experience required — full training provided
Interest in
customer service, events, marketing, or sales
is a plus
What We Offer
Entry-level position with
paid training provided
Immediate hire opportunities available
Clear
career advancement path into leadership roles
Hands-on experience in
event marketing and brand promotions
Performance-based growth opportunities
Supportive, high-energy team environment
Exposure to live events, promotions, and client-facing roles
Career Growth Opportunity This role is ideal for candidates interested in long-term careers in:
Customer Service & Client Relations
Event Marketing & Promotions
Sales & Brand Engagement
Business Development
Leadership & Management Training
We believe in promoting from within and developing future leaders through hands-on experience and mentorship.
#J-18808-Ljbffr
Event Customer Service Representative
to join our growing team. This role focuses on providing
exceptional customer service and brand support at live events, promotions, and marketing activations .
This is a great opportunity for individuals looking to start a career in
customer service, event marketing, brand promotions, sales support, and client engagement , with full training and clear advancement opportunities into leadership roles.
No prior experience is required — we provide
paid training, mentorship, and growth opportunities
based on performance.
Key Responsibilities
Provide
high-quality customer service
at live events and promotional activations
Engage with customers through
face-to-face interaction and brand representation
Support event setup, coordination, and on-site operations as needed
Assist in answering customer questions and resolving basic inquiries
Help promote brand awareness and drive
customer engagement and retention
Support marketing and event teams during
live promotions and campaigns
Maintain a professional and positive brand image at all times
Assist with tracking customer feedback and event performance
What We're Looking For We are seeking individuals who are:
Friendly, outgoing, and confident in customer-facing roles
Strong communicators with excellent interpersonal skills
Team-oriented with a positive attitude
Energetic and comfortable working in
fast-paced event environments
Reliable, professional, and detail-oriented
Goal-driven and eager to learn
No experience required — full training provided
Interest in
customer service, events, marketing, or sales
is a plus
What We Offer
Entry-level position with
paid training provided
Immediate hire opportunities available
Clear
career advancement path into leadership roles
Hands-on experience in
event marketing and brand promotions
Performance-based growth opportunities
Supportive, high-energy team environment
Exposure to live events, promotions, and client-facing roles
Career Growth Opportunity This role is ideal for candidates interested in long-term careers in:
Customer Service & Client Relations
Event Marketing & Promotions
Sales & Brand Engagement
Business Development
Leadership & Management Training
We believe in promoting from within and developing future leaders through hands-on experience and mentorship.
#J-18808-Ljbffr