Dispensary Associate-PT (Englewood)
Ascend Wellness Holdings, Inc., Clayton, SD, United States
Job Summary
The Dispensary Associate is responsible for guiding customers through the cannabis purchasing experience, making informed recommendations based on customers’ desired outcomes, providing accurate product descriptions, and operating with a high level of accuracy in a fast‑paced environment. The Part‑Time Dispensary Associate works 15‑29 hours per week with flexibility required for weeknights and availability on weekends. We offer great perks, including flexible schedules, 2 weeks of paid time off (PTO) for full‑time staff, and swag.
Primary Responsibilities
Deliver best‑in‑class customer experience while maintaining operational integrity and compliance throughout the store
Guide customers through sales transactions while offering advice and knowledge as needed or requested
Ensure the sales floor is stocked, displays and menus are up‑to‑date and accurate, and the store is well maintained
Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick‑up
Promote a work environment that is positive, customer‑service oriented, and compliant with established policies and procedure
Continuously develop product knowledge to offer customers the most up‑to‑date information and advice
Respond to customer inquiries in store, online, and over the phone
Accurately use and maintain the point of sale (POS) system in person and over the phone
Accurate cash handling, customer cart management, and ringing of customer transactions
Accurate and timely data entry of customer information
Strive to achieve team and individual performance goals
Verify proper paperwork, documentation, and required identification for customers
Execute inventory, visual merchandising, marketing, customer service, or other in‑store operations as directed by Store Leadership
Report any observed inconsistencies or hazards to Store Leadership
Maintain a clean, organized, safe and inviting store environment
Complete store opening and closing checklists
Job Requirements
Must be at least 21 years of age
High school diploma or general education degree (GED)
Retail experience preferred, cannabis retail experience a plus
Exceptional customer service skills
Knowledge of basic computer skills
Cannabis point of sale (POS) software a plus
Positive attitude, team player and strong work ethic
Willing to build understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures
Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
Must have excellent organization and time management skills
Must be focused, pay close attention to detail
Must be able to internalize training and follow instructions
Must be able to communicate clearly and effectively
Physical Demands The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EEO Statement Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
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Primary Responsibilities
Deliver best‑in‑class customer experience while maintaining operational integrity and compliance throughout the store
Guide customers through sales transactions while offering advice and knowledge as needed or requested
Ensure the sales floor is stocked, displays and menus are up‑to‑date and accurate, and the store is well maintained
Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick‑up
Promote a work environment that is positive, customer‑service oriented, and compliant with established policies and procedure
Continuously develop product knowledge to offer customers the most up‑to‑date information and advice
Respond to customer inquiries in store, online, and over the phone
Accurately use and maintain the point of sale (POS) system in person and over the phone
Accurate cash handling, customer cart management, and ringing of customer transactions
Accurate and timely data entry of customer information
Strive to achieve team and individual performance goals
Verify proper paperwork, documentation, and required identification for customers
Execute inventory, visual merchandising, marketing, customer service, or other in‑store operations as directed by Store Leadership
Report any observed inconsistencies or hazards to Store Leadership
Maintain a clean, organized, safe and inviting store environment
Complete store opening and closing checklists
Job Requirements
Must be at least 21 years of age
High school diploma or general education degree (GED)
Retail experience preferred, cannabis retail experience a plus
Exceptional customer service skills
Knowledge of basic computer skills
Cannabis point of sale (POS) software a plus
Positive attitude, team player and strong work ethic
Willing to build understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures
Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
Must have excellent organization and time management skills
Must be focused, pay close attention to detail
Must be able to internalize training and follow instructions
Must be able to communicate clearly and effectively
Physical Demands The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EEO Statement Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
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