Customer Service Rep Wanted
Mercedes Cab Company, Orleans, MA, United States
Cape Destinations / Mercedes Cab Company – Customer Service Reservationist
We are a large transportation company founded in 1983 and based in Cape Cod. We provide a broad range of transportation services throughout Cape Cod and the southeast region of the State.
We are looking for a reliable, detail‑oriented
Customer Service Reservationist
to join our growing transportation team. This role is ideal for someone who thrives in a fast‑paced environment, enjoys working with people, and can manage multiple tasks with professionalism and accuracy.
Responsibilities
Manage high-volume calls and email inquiries
Record and maintain reservations
Confirm trip details including times, locations, and special instructions
Handle last‑minute changes and updates
Coordinate with dispatch, billing, and operations teams
Deliver a high level of customer service with every interaction
Full‑time seasonal position available (April to November)
Must be available for some evenings, weekends, and holidays (especially during peak season)
What We Offer
Competitive hourly pay
Flexible scheduling
Supportive team environment
Opportunity to grow within a well‑established transportation company
If you are dependable, customer‑focused, and ready to be part of a dynamic team, we’d love to hear from you.
Qualifications
Transportation or Customer Service experience preferred.
You can text or leave a message with contact information at: (508) 241-1763. Be sure to leave your full name and best time for contact, or submit your resume.
Salary: $20.00 - $22.00 per hour
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We are looking for a reliable, detail‑oriented
Customer Service Reservationist
to join our growing transportation team. This role is ideal for someone who thrives in a fast‑paced environment, enjoys working with people, and can manage multiple tasks with professionalism and accuracy.
Responsibilities
Manage high-volume calls and email inquiries
Record and maintain reservations
Confirm trip details including times, locations, and special instructions
Handle last‑minute changes and updates
Coordinate with dispatch, billing, and operations teams
Deliver a high level of customer service with every interaction
Full‑time seasonal position available (April to November)
Must be available for some evenings, weekends, and holidays (especially during peak season)
What We Offer
Competitive hourly pay
Flexible scheduling
Supportive team environment
Opportunity to grow within a well‑established transportation company
If you are dependable, customer‑focused, and ready to be part of a dynamic team, we’d love to hear from you.
Qualifications
Transportation or Customer Service experience preferred.
You can text or leave a message with contact information at: (508) 241-1763. Be sure to leave your full name and best time for contact, or submit your resume.
Salary: $20.00 - $22.00 per hour
#J-18808-Ljbffr