Senior Community Association Manager
Neighborhood Management, Allen, TX, United States
General Description
This role is responsible for overseeing a portfolio of communities and leading a team of Community Association Managers while partnering closely with Boards of Directors, leadership, and internal departments. This position plays a key role in team development, client satisfaction, and account retention.
Portfolio Of Communities Responsibilities
Manage homeowner communication to ensure a high level of service, including timely and complete responses and resolutions.
Compile and submit complete and accurate annual budget(s), including analysis of assessments, reserves, and assets, while meeting deadlines and demonstrating thorough analysis and consideration for the goals of the community.
Manage and perform property visits, compliance tracking, and enforcement of grounds, facilities, and equipment, hiring contractors for services like security, maintenance, and landscaping.
Manage insurance requirements and assist in claim management.
Coordinate preparation and execution for all Board of Directors and homeowners’ meetings.
Maintain accurate and complete owner records and keep them updated in the software system.
Senior Association Manager Responsibilities
Leading, mentoring, and supporting a team of Community Association Managers
Participating in hiring, training, performance management, and recognition
Approving PTO requests and coordinating coverage
Partnering with HR and leadership to address performance concerns
Overseeing budgets and P&L for the assigned team
Attending leadership meetings and board meetings assigned
Supporting organizational growth and new initiatives
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Portfolio Of Communities Responsibilities
Manage homeowner communication to ensure a high level of service, including timely and complete responses and resolutions.
Compile and submit complete and accurate annual budget(s), including analysis of assessments, reserves, and assets, while meeting deadlines and demonstrating thorough analysis and consideration for the goals of the community.
Manage and perform property visits, compliance tracking, and enforcement of grounds, facilities, and equipment, hiring contractors for services like security, maintenance, and landscaping.
Manage insurance requirements and assist in claim management.
Coordinate preparation and execution for all Board of Directors and homeowners’ meetings.
Maintain accurate and complete owner records and keep them updated in the software system.
Senior Association Manager Responsibilities
Leading, mentoring, and supporting a team of Community Association Managers
Participating in hiring, training, performance management, and recognition
Approving PTO requests and coordinating coverage
Partnering with HR and leadership to address performance concerns
Overseeing budgets and P&L for the assigned team
Attending leadership meetings and board meetings assigned
Supporting organizational growth and new initiatives
#J-18808-Ljbffr