
Personal Lines Service Leader, P&C Insurance
The Jonus Group, Avon, CT, United States
An established property and casualty insurance organization is seeking a Customer Service Manager to provide strategic and operational leadership. The role emphasizes excellence in Personal Lines service and entails enhancing team performance, operational consistency, and client experience across various locations. Responsibilities include overseeing Customer Service teams, managing daily operations, developing service strategies, and leading initiatives to improve profitability and client satisfaction. The ideal candidate holds a P&C insurance license and possesses strong leadership and analytical skills.
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