Outreach Specialist
University of Wisconsin-Madison, Madison, WI, United States
Job Summary
The Wisconsin State Laboratory of Hygiene (WSLH) serves as the public, environmental and occupational health laboratory for the State of Wisconsin. As part of the University of Wisconsin-Madison, the WSLH is committed to exploring new ideas which benefit the state, the nation and the world. This is an outreach specialist position and will be working at the front desk of the WSLH at 2601 Agriculture Drive in Madison. We invite you to become a part of this leading public health laboratory’s Environmental Health Division as an outreach specialist.
Primary Responsibilities
Providing a broad range of information to customers in person, on the phone, or online regarding water sampling and testing.
Placing and filling sampling kit orders.
Looking up test results for customers.
Communicating information about results based upon the rules and policies mandated by the Federal Safe Drinking Water Act (SDWA) and the Wisconsin Department of Natural Resources (WI DNR).
Supporting environmental public health emergency response with the Department of Health and collaborating with county health on the WellTAP program.
Working with the WI DNR Surface Water Grant Program, facilitating lab testing.
Assisting in welcoming and guiding guests to the WSLH.
Providing administrative and laboratory information systems (LIMS) support for the department.
Assisting with development and maintenance of web content.
Key Job Responsibilities
Schedules and secures resources and communicates logistics in support of an outreach program (20%).
Develops and evaluates curriculum and programs and provides recommendations for improvement (15%).
Identifies, promotes, and maintains external partnerships to support the outreach program (15%).
Researches, develops, and facilitates outreach program content and materials (10%).
Delivers outreach program content and materials to community members (30%).
Leads the implementation of programs, policies, and procedures through oversight of day-to-day activities for program staff and student and community volunteers (10%).
Compensation and Benefits Minimum Salary: $50,000 per year. Employees in this position can expect benefits such as generous vacation, holidays, and paid time off; competitive insurance and savings accounts; retirement benefits.
Required Qualifications At least one year of professional outreach experience and customer service experience. Experience working with the public educating and communicating scientific information is preferred.
Preferred Qualifications
Demonstrated skills in website maintenance.
Demonstrated skills in planning, promotion, and logistics of events.
Knowledge, Skills and Abilities
Demonstrated ability to communicate effectively and professionally both orally and in writing.
Demonstrated capacity to manage demanding workflow and competing deadlines; initiate, manage, and complete complex projects with minimal supervision; and attend closely to detail and process.
Demonstrated ability to work effectively in a team setting with colleagues, constituents, and partners with varying backgrounds, interests, and abilities in an atmosphere of mutual respect.
Demonstrated success in launching and maintaining collaborations and partnerships.
Demonstrate high level of computer proficiency and ability to use database, spreadsheet, web conference, presentation, and word processing software applications.
Demonstrate ability to cooperate and collaborate with professional partners.Demonstrate ability to commit to the highest level of professionalism, ethical standards, confidentiality and sensitivity to information and records.
Education Bachelor's Degree Preferred Minimum.
Work Hours and Location Work hours are weekdays 7:45 am – 4:30 pm. This position is located off campus at 2601 Agriculture Drive in Madison.
Additional Employment Information WSLH does not sponsor work visas at the time of hire or anytime during employment for this position. All persons hired will be required to verify identity and eligibility to work in the United States and complete the required Employment Eligibility Form I-9. The selected applicant will be required to pass a criminal background check prior to an offer of employment.
Equal Opportunity Employer The University of Wisconsin‑Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies.
#J-18808-Ljbffr
Primary Responsibilities
Providing a broad range of information to customers in person, on the phone, or online regarding water sampling and testing.
Placing and filling sampling kit orders.
Looking up test results for customers.
Communicating information about results based upon the rules and policies mandated by the Federal Safe Drinking Water Act (SDWA) and the Wisconsin Department of Natural Resources (WI DNR).
Supporting environmental public health emergency response with the Department of Health and collaborating with county health on the WellTAP program.
Working with the WI DNR Surface Water Grant Program, facilitating lab testing.
Assisting in welcoming and guiding guests to the WSLH.
Providing administrative and laboratory information systems (LIMS) support for the department.
Assisting with development and maintenance of web content.
Key Job Responsibilities
Schedules and secures resources and communicates logistics in support of an outreach program (20%).
Develops and evaluates curriculum and programs and provides recommendations for improvement (15%).
Identifies, promotes, and maintains external partnerships to support the outreach program (15%).
Researches, develops, and facilitates outreach program content and materials (10%).
Delivers outreach program content and materials to community members (30%).
Leads the implementation of programs, policies, and procedures through oversight of day-to-day activities for program staff and student and community volunteers (10%).
Compensation and Benefits Minimum Salary: $50,000 per year. Employees in this position can expect benefits such as generous vacation, holidays, and paid time off; competitive insurance and savings accounts; retirement benefits.
Required Qualifications At least one year of professional outreach experience and customer service experience. Experience working with the public educating and communicating scientific information is preferred.
Preferred Qualifications
Demonstrated skills in website maintenance.
Demonstrated skills in planning, promotion, and logistics of events.
Knowledge, Skills and Abilities
Demonstrated ability to communicate effectively and professionally both orally and in writing.
Demonstrated capacity to manage demanding workflow and competing deadlines; initiate, manage, and complete complex projects with minimal supervision; and attend closely to detail and process.
Demonstrated ability to work effectively in a team setting with colleagues, constituents, and partners with varying backgrounds, interests, and abilities in an atmosphere of mutual respect.
Demonstrated success in launching and maintaining collaborations and partnerships.
Demonstrate high level of computer proficiency and ability to use database, spreadsheet, web conference, presentation, and word processing software applications.
Demonstrate ability to cooperate and collaborate with professional partners.Demonstrate ability to commit to the highest level of professionalism, ethical standards, confidentiality and sensitivity to information and records.
Education Bachelor's Degree Preferred Minimum.
Work Hours and Location Work hours are weekdays 7:45 am – 4:30 pm. This position is located off campus at 2601 Agriculture Drive in Madison.
Additional Employment Information WSLH does not sponsor work visas at the time of hire or anytime during employment for this position. All persons hired will be required to verify identity and eligibility to work in the United States and complete the required Employment Eligibility Form I-9. The selected applicant will be required to pass a criminal background check prior to an offer of employment.
Equal Opportunity Employer The University of Wisconsin‑Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies.
#J-18808-Ljbffr