Asset Protection Specialist (Part Time), Tropicana
Green Thumb Industries, Las Vegas, NV, United States
The Role
At Green Thumb Industries and RISE Dispensaries, the first impression matters. As an Asset Protection Specialist (APS), you are not just a security presence—you are the warm, welcoming face of the dispensary and a key part of creating an elevated, concierge-style experience for our guests. This role suits individuals who enjoy connecting with others, maintaining physical readiness to act with urgency, and ensuring everyone feels safe, respected, and cared for. This is a dynamic blend of hospitality, customer service, and safety leadership designed to enhance both the customer journey and team member experience. Asset Protection Specialists are active, professional, and approachable stewards of our culture, safety, and brand values. Key Responsibilities
Welcoming & Check-In Experience Be the first smiling face guests see—greet all visitors with warmth and positivity. Manage check-in with professionalism and efficiency, while upholding compliance standards. Set the “RISE Vibe” from the moment customers enter our doors. Provide basic concierge-level support: answering common questions and directing traffic. Safety, Security & Support Serve as a visible, approachable, and responsive presence to deter incidents and ensure a sense of calm and order. Monitor areas of the premises, including entry/exit and site perimeters, to ensure safety, comfort, and compliance. De-escalate situations with empathy, tact, and clear communication. Support team members and store operations in safety, cleanliness, compliance, and guest flow by escorting customers and visitors and remaining alert and mobile. Report and respond urgently to any safety, security, or compliance incidents. Support emergency procedures and preparedness (fire, evacuation, weather response). Conduct visual inspections and checks per SOPs to maintain a secure, hazard-free environment. Cross-Functional Collaboration Foster strong relationships and mutual trust with store teams, leadership, and customers. Share insights on guest interactions, safety concerns, and security risks with transparency and discretion. Support training of new APS team members to model warm, professional, and compliant behavior. Other duties as assigned. Qualifications At least one year of customer-facing or concierge experience strongly preferred. Familiarity with POS systems and/or compliance technology preferred. Security, military, or law enforcement experience is a plus when paired with a strong commitment to guest-first, hospitality-focused service. Ability to work a schedule inclusive of varying shifts (mornings, days, nights, weekends). Reliable, responsible, and dependable attendance. Must pass all required background checks including state cannabis employment requirements. Possess a valid driver's license or state ID. Must be 21 years or older and meet state-specific cannabis employment requirements. Must remain compliant with all legal or company regulations for working in the cannabis industry. Additional Requirements Ability to perform tasks for prolonged periods (up to the duration of a shift). Remain alert and responsive during extended periods; move about the dispensary to assist patients/customers. Move inventory and materials weighing up to 30 pounds independently. Operate POS systems, computers, and office equipment; use software including word processing, databases, spreadsheets, and email. Comfortable standing or walking for extended periods, indoors and outdoors. Maintain a visible and mobile presence during shift; engage with guests and support operations across the dispensary floor. Skills Friendly, professional demeanor with excellent interpersonal skills. Ability to remain calm and empathetic in stressful situations. Strong customer service skills with consistent performance. Ability to establish and maintain effective working relationships with all employees. Excellent listening and verbal/written communication skills for diverse audiences. Understanding of applicable cannabis laws and regulations, safety rules, local codes, and SOPs. Ability to follow instructions and incorporate feedback from managers. Operate with professionalism and integrity, including handling confidential information and HIPAA requirements where applicable. Working Conditions Engaging, fast-paced, customer-facing retail environment. Outdoor duties in varying weather conditions may be required. Exposure to cannabis and related allergens in a cannabis environment. Our Mission & Culture To promote well-being through the power of cannabis. We value humility, hard work, gratitude, transparency, collaboration, and a growth mindset grounded in well-being. We are committed to fostering an inclusive culture and an equal opportunity workplace. We can’t wait to meet you.
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At Green Thumb Industries and RISE Dispensaries, the first impression matters. As an Asset Protection Specialist (APS), you are not just a security presence—you are the warm, welcoming face of the dispensary and a key part of creating an elevated, concierge-style experience for our guests. This role suits individuals who enjoy connecting with others, maintaining physical readiness to act with urgency, and ensuring everyone feels safe, respected, and cared for. This is a dynamic blend of hospitality, customer service, and safety leadership designed to enhance both the customer journey and team member experience. Asset Protection Specialists are active, professional, and approachable stewards of our culture, safety, and brand values. Key Responsibilities
Welcoming & Check-In Experience Be the first smiling face guests see—greet all visitors with warmth and positivity. Manage check-in with professionalism and efficiency, while upholding compliance standards. Set the “RISE Vibe” from the moment customers enter our doors. Provide basic concierge-level support: answering common questions and directing traffic. Safety, Security & Support Serve as a visible, approachable, and responsive presence to deter incidents and ensure a sense of calm and order. Monitor areas of the premises, including entry/exit and site perimeters, to ensure safety, comfort, and compliance. De-escalate situations with empathy, tact, and clear communication. Support team members and store operations in safety, cleanliness, compliance, and guest flow by escorting customers and visitors and remaining alert and mobile. Report and respond urgently to any safety, security, or compliance incidents. Support emergency procedures and preparedness (fire, evacuation, weather response). Conduct visual inspections and checks per SOPs to maintain a secure, hazard-free environment. Cross-Functional Collaboration Foster strong relationships and mutual trust with store teams, leadership, and customers. Share insights on guest interactions, safety concerns, and security risks with transparency and discretion. Support training of new APS team members to model warm, professional, and compliant behavior. Other duties as assigned. Qualifications At least one year of customer-facing or concierge experience strongly preferred. Familiarity with POS systems and/or compliance technology preferred. Security, military, or law enforcement experience is a plus when paired with a strong commitment to guest-first, hospitality-focused service. Ability to work a schedule inclusive of varying shifts (mornings, days, nights, weekends). Reliable, responsible, and dependable attendance. Must pass all required background checks including state cannabis employment requirements. Possess a valid driver's license or state ID. Must be 21 years or older and meet state-specific cannabis employment requirements. Must remain compliant with all legal or company regulations for working in the cannabis industry. Additional Requirements Ability to perform tasks for prolonged periods (up to the duration of a shift). Remain alert and responsive during extended periods; move about the dispensary to assist patients/customers. Move inventory and materials weighing up to 30 pounds independently. Operate POS systems, computers, and office equipment; use software including word processing, databases, spreadsheets, and email. Comfortable standing or walking for extended periods, indoors and outdoors. Maintain a visible and mobile presence during shift; engage with guests and support operations across the dispensary floor. Skills Friendly, professional demeanor with excellent interpersonal skills. Ability to remain calm and empathetic in stressful situations. Strong customer service skills with consistent performance. Ability to establish and maintain effective working relationships with all employees. Excellent listening and verbal/written communication skills for diverse audiences. Understanding of applicable cannabis laws and regulations, safety rules, local codes, and SOPs. Ability to follow instructions and incorporate feedback from managers. Operate with professionalism and integrity, including handling confidential information and HIPAA requirements where applicable. Working Conditions Engaging, fast-paced, customer-facing retail environment. Outdoor duties in varying weather conditions may be required. Exposure to cannabis and related allergens in a cannabis environment. Our Mission & Culture To promote well-being through the power of cannabis. We value humility, hard work, gratitude, transparency, collaboration, and a growth mindset grounded in well-being. We are committed to fostering an inclusive culture and an equal opportunity workplace. We can’t wait to meet you.
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