Manager, Sales Force Excellence
Johnson & Johnson, Cincinnati, OH, United States
Job Title
Senior Manager, Sales Operations
Location
Santa Clara, California (with consideration for Cincinnati, Ohio)
Job Description
We are searching for the best talent for a Senior Manager, Sales Operations to be based in Santa Clara, CA with consideration for Cincinnati, OH. The role requires onsite presence 3 days per week with remote work 2 days per week.
Purpose
The Manager, Sales Force Excellence drives sales execution quality through CRM optimization, KPI tracking, and adoption of standardized sales processes and tools. Conducts root‑cause analysis of performance bottlenecks and leads initiatives to strengthen sales capabilities and operational discipline. This role supports sales force excellence across the capital and clinical sales teams.
Responsibilities
Own CRM, opportunity stage accuracy and performance dashboards. Partner with Sales leadership to drive salesforce excellence and productivity improvements. Manage KPI frameworks, business reviews, and operational routines. Provide insights that shape targeting, segmentation, and resource allocation. Collaborate closely with Medtech Surgery counterparts (Surgery, Polyphonic and Monarch).
Qualifications
4+ years in sales operations or commercial analytics. Minimum of a Bachelor's degree. Strong CRM/reporting expertise. Analytical and process‑driven, with strong stakeholder communication skills.
Required Skills
Benchmarking ,
Business Impact Analysis (BIA) ,
Coaching ,
Collaboration ,
Critical Thinking ,
Efficiency Analysis ,
Innovation ,
Marketing Integration ,
Market Savvy ,
Process Improvements ,
Process Optimization ,
Sales ,
Sales Enablement ,
Sales Support ,
Solutions Selling ,
Technical Credibility
Preferred Skills
Benchmarking, Business Impact Analysis (BIA), Coaching, Collaborating, Critical Thinking, Efficiency Analysis, Innovation, Marketing Integration, Market Savvy, Process Improvements, Process Optimization, Sales, Sales Enablement, Sales Support, Solutions Selling, Technical Credibility
Compensation
The anticipated base pay range for this position is $118,000.00 – $203,550.00.
Benefits
Eligible for Company benefits including retirement plan, 401(k), long‑term incentive program, and time off benefits such as vacation, sick time, holiday pay, and parental leave. Specific details available through employee portal.
EEO Statement
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & J. is committed to providing an interview process that is inclusive of applicants’ needs. If you have a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS for accommodation resources.
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Senior Manager, Sales Operations
Location
Santa Clara, California (with consideration for Cincinnati, Ohio)
Job Description
We are searching for the best talent for a Senior Manager, Sales Operations to be based in Santa Clara, CA with consideration for Cincinnati, OH. The role requires onsite presence 3 days per week with remote work 2 days per week.
Purpose
The Manager, Sales Force Excellence drives sales execution quality through CRM optimization, KPI tracking, and adoption of standardized sales processes and tools. Conducts root‑cause analysis of performance bottlenecks and leads initiatives to strengthen sales capabilities and operational discipline. This role supports sales force excellence across the capital and clinical sales teams.
Responsibilities
Own CRM, opportunity stage accuracy and performance dashboards. Partner with Sales leadership to drive salesforce excellence and productivity improvements. Manage KPI frameworks, business reviews, and operational routines. Provide insights that shape targeting, segmentation, and resource allocation. Collaborate closely with Medtech Surgery counterparts (Surgery, Polyphonic and Monarch).
Qualifications
4+ years in sales operations or commercial analytics. Minimum of a Bachelor's degree. Strong CRM/reporting expertise. Analytical and process‑driven, with strong stakeholder communication skills.
Required Skills
Benchmarking ,
Business Impact Analysis (BIA) ,
Coaching ,
Collaboration ,
Critical Thinking ,
Efficiency Analysis ,
Innovation ,
Marketing Integration ,
Market Savvy ,
Process Improvements ,
Process Optimization ,
Sales ,
Sales Enablement ,
Sales Support ,
Solutions Selling ,
Technical Credibility
Preferred Skills
Benchmarking, Business Impact Analysis (BIA), Coaching, Collaborating, Critical Thinking, Efficiency Analysis, Innovation, Marketing Integration, Market Savvy, Process Improvements, Process Optimization, Sales, Sales Enablement, Sales Support, Solutions Selling, Technical Credibility
Compensation
The anticipated base pay range for this position is $118,000.00 – $203,550.00.
Benefits
Eligible for Company benefits including retirement plan, 401(k), long‑term incentive program, and time off benefits such as vacation, sick time, holiday pay, and parental leave. Specific details available through employee portal.
EEO Statement
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & J. is committed to providing an interview process that is inclusive of applicants’ needs. If you have a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS for accommodation resources.
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