Patient Account Specialist
Fairview Health Services, Grand Rapids, MN, United States
Job Overview
The Patient Account Specialist is responsible for assuring that all charges and necessary information is billed on patient accounts in a timely and accurate manner to contracted health plan and government payers. They serve as Grand Itasca Clinic & Hospital’s liaison with payers and patients regarding accounts within the organization. This is a hybrid position (on‑site at Grand Itasca Clinic & Hospital in Grand Rapids and remote) and full‑time (1.0 FTE, 80 hours per pay period).
Your home office must meet Safety, Privacy, and Internet Speed requirements set forth by Grand Itasca Clinic & Hospital to be eligible for this position.
Responsibilities:
Process insurance claims for hospital, clinic, and home‑care claims.
Address and solve problems with charges or payments.
Assure that all patient and billing information is accurate and up to date.
Monitor accounts receivable aging reports and other tools to address accounts that are not paid in a timely manner.
Collaborate with patients, internal team members, and other departments to resolve billing issues.
Maintain knowledge and understanding of billing system rules, processes, and edits.
Participate in Business Services special projects as necessary.
Qualifications
At least two years of recent hospital and/or clinic billing or equivalent experience required, or an associate degree in a related field, or a Bachelor’s degree.
Excellent communication skills.
Ability to work professionally as a team member.
Basic computer knowledge with experience in Microsoft Office, Word, and Excel.
Self‑motivated with the ability to work independently.
Demonstrate ability to follow and adhere to Grand Itasca’s policies, vision, mission, and values.
Maintain reliable and consistent attendance.
Benefits
Competitive pay.
Tuition reimbursement and scholarship/grant opportunities.
Health, dental, vision, and life insurance (kicks in on the first of the month after 30 days of employment).
Generous paid time off package.
STDB (short‑term disability bank).
401(k) with employer contributions.
Experience Pay Given.
Employee Referral Program.
On‑the‑Job training.
No weekends.
EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status.
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Your home office must meet Safety, Privacy, and Internet Speed requirements set forth by Grand Itasca Clinic & Hospital to be eligible for this position.
Responsibilities:
Process insurance claims for hospital, clinic, and home‑care claims.
Address and solve problems with charges or payments.
Assure that all patient and billing information is accurate and up to date.
Monitor accounts receivable aging reports and other tools to address accounts that are not paid in a timely manner.
Collaborate with patients, internal team members, and other departments to resolve billing issues.
Maintain knowledge and understanding of billing system rules, processes, and edits.
Participate in Business Services special projects as necessary.
Qualifications
At least two years of recent hospital and/or clinic billing or equivalent experience required, or an associate degree in a related field, or a Bachelor’s degree.
Excellent communication skills.
Ability to work professionally as a team member.
Basic computer knowledge with experience in Microsoft Office, Word, and Excel.
Self‑motivated with the ability to work independently.
Demonstrate ability to follow and adhere to Grand Itasca’s policies, vision, mission, and values.
Maintain reliable and consistent attendance.
Benefits
Competitive pay.
Tuition reimbursement and scholarship/grant opportunities.
Health, dental, vision, and life insurance (kicks in on the first of the month after 30 days of employment).
Generous paid time off package.
STDB (short‑term disability bank).
401(k) with employer contributions.
Experience Pay Given.
Employee Referral Program.
On‑the‑Job training.
No weekends.
EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status.
#J-18808-Ljbffr