Senior Product Specialist -Televisions
Aaron’s, Inc., Miami, FL, United States
BMUSA-MIAMI, 4320 NW 167 Street, MIAMI, Florida, United States
Job Description We are Aaron's – an industry leader in the sales and lease‑to‑own retail industry known for quality brand names and superior customer service. Our team members reach their full potential in a team‑oriented, high‑energy, recognition‑based environment with competitive pay and benefits. This is more than a job – it is a career with purpose. Bilingual (English/Spanish) Preferred.
Senior Product Specialist – Televisions Summary To greet the general public, offer proper information about the products and services offered by BrandsMart USA and BrandsMart Service Company; sell and explain the merchandise BrandsMart USA offers to the satisfaction of the customer; sell and explain extended service plans to the satisfaction of the customer; continuously improve knowledge of the products sold; improve knowledge of the competition; maintain store displays; assist in physical inventories and complete shopping reports.
Duties and Responsibilities
Supervise the Product Specialist Team in assigned department.
Ability to swipe and override prices.
Assist Product Specialists in closing sales.
Greet customers.
Sell merchandise according to current pricing policy.
Sell and accurately explain service contracts; add contract to sales invoice accurately.
Maintain high level of product knowledge in assigned department; attend training sessions.
Be aware of competition, policies, price levels, assortment; complete shopping reports as required.
Take physical inventories as required.
Clean and maintain selling area or counter area with basic cleaning supplies.
Assist with arranging and straightening selling display.
Required Education, Experience, and Certifications
Any combination of education and experience equivalent to high school or college graduate, or other combination that provides required knowledge, skills, and abilities.
Minimum of three years prior experience in the retail industry, preferably in a customer contact area. Current BrandsMart USA employees will be given preference.
If a facility is in an area where a language other than English is necessary, fluency in that language will be considered a required skill.
Required Skills and Competencies
Ability to read English (or other required language) to read invoices, repair orders, faxed requests and similar written materials.
Basic English language writing skills for completion of orders, requests and other necessary correspondence.
Fluency in spoken English (or other required language) for communication with customers.
Basic math skills, including multiplication, addition, subtraction, and division.
Occasionally the ability to lift or move goods weighing up to twenty-five pounds.
Manual dexterity in at least one hand to operate all computer terminals and other electronic equipment, complete paperwork.
Minimum typing speed of at least 20 words per minute with no errors.
Benefits
Sundays off
Employee assistance program
Employee purchase program with exclusive discounts
Physical and financial well‑being programs
Employee Business Resource Groups
401(k) plan with contribution matching
Paid time off, including vacation days, sick days, and holidays
Life and disability insurance
Medical, dental and vision insurance
Paid paternal leave
Pay on Demand
Benefits vary based on full‑ and part‑time employment status.
Pay Range: The Pay Range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue‑based metrics, any collective bargaining agreements, and business or organizational needs.
Equal Opportunity Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com. Aaron’s is an Equal Opportunity Employer.
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Job Description We are Aaron's – an industry leader in the sales and lease‑to‑own retail industry known for quality brand names and superior customer service. Our team members reach their full potential in a team‑oriented, high‑energy, recognition‑based environment with competitive pay and benefits. This is more than a job – it is a career with purpose. Bilingual (English/Spanish) Preferred.
Senior Product Specialist – Televisions Summary To greet the general public, offer proper information about the products and services offered by BrandsMart USA and BrandsMart Service Company; sell and explain the merchandise BrandsMart USA offers to the satisfaction of the customer; sell and explain extended service plans to the satisfaction of the customer; continuously improve knowledge of the products sold; improve knowledge of the competition; maintain store displays; assist in physical inventories and complete shopping reports.
Duties and Responsibilities
Supervise the Product Specialist Team in assigned department.
Ability to swipe and override prices.
Assist Product Specialists in closing sales.
Greet customers.
Sell merchandise according to current pricing policy.
Sell and accurately explain service contracts; add contract to sales invoice accurately.
Maintain high level of product knowledge in assigned department; attend training sessions.
Be aware of competition, policies, price levels, assortment; complete shopping reports as required.
Take physical inventories as required.
Clean and maintain selling area or counter area with basic cleaning supplies.
Assist with arranging and straightening selling display.
Required Education, Experience, and Certifications
Any combination of education and experience equivalent to high school or college graduate, or other combination that provides required knowledge, skills, and abilities.
Minimum of three years prior experience in the retail industry, preferably in a customer contact area. Current BrandsMart USA employees will be given preference.
If a facility is in an area where a language other than English is necessary, fluency in that language will be considered a required skill.
Required Skills and Competencies
Ability to read English (or other required language) to read invoices, repair orders, faxed requests and similar written materials.
Basic English language writing skills for completion of orders, requests and other necessary correspondence.
Fluency in spoken English (or other required language) for communication with customers.
Basic math skills, including multiplication, addition, subtraction, and division.
Occasionally the ability to lift or move goods weighing up to twenty-five pounds.
Manual dexterity in at least one hand to operate all computer terminals and other electronic equipment, complete paperwork.
Minimum typing speed of at least 20 words per minute with no errors.
Benefits
Sundays off
Employee assistance program
Employee purchase program with exclusive discounts
Physical and financial well‑being programs
Employee Business Resource Groups
401(k) plan with contribution matching
Paid time off, including vacation days, sick days, and holidays
Life and disability insurance
Medical, dental and vision insurance
Paid paternal leave
Pay on Demand
Benefits vary based on full‑ and part‑time employment status.
Pay Range: The Pay Range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue‑based metrics, any collective bargaining agreements, and business or organizational needs.
Equal Opportunity Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com. Aaron’s is an Equal Opportunity Employer.
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