Credit and Collections Business Analyst
Wisconsin Public Service Corporation, Chicago, IL, United States
WBS, a subsidiary of WEC Energy Group, is seeking a Credit and Collections Business Analyst based in Chicago, Illinois; Milwaukee, Wisconsin; or Green Bay, Wisconsin. The role offers flexibility for a hybrid work arrangement (remote/on-site).
This is a job family posting (Associate Credit and Collections Business Analyst, Credit and Collections Business Analyst). The level offered will be determined by experience.
Job Responsibilities
Perform analysis on large amounts of complex data to provide the business with fact-based insights Offer internal process and user/customer perspective of simplicity, efficiency, and effectiveness into design and analysis Support departmental reporting, metrics, budgets, dashboards, and analytics Make recommendations and present alternatives to address business needs or resolve impediments System configuration and administration Develop functional, process, and system documentation Monitor system and process performance and escalate issues as appropriate Influence, gather, define and document complex business requirements and processes Develop test plan / test cases and coordinate user acceptance testing Lead projects or process improvements Serve as subject matter expert on systems, process, and user/customer impact Prepare business cases and cost/benefit analysis Work with cross-functional teams and contacts to ensure efficient process flow across organizational lines Anticipate, interpret, and translate overall business/industry trends into proactive/actionable solutions A high degree of proficiency is expected in the Business Success Competencies of Personal Responsibility for Results, Sense of Urgency, Customer Focus, and Financial Discipline are required in the execution of these key responsibilities. Minimum Qualifications
Bachelor’s degree in Business Administration, Information Systems, Computer Science, Engineering or related discipline is required Strong analysis, decision making and problem solving skills Excellent interpersonal and communication skills (both written and verbal) Ability to work as part of a team and interact effectively with others Excellent organizational skills with the ability to balance multiple tasks under time constraints Experience working with project management methodology preferred Proficient in standard office software (MS Excel, Visio, Word) Preferred Qualifications
1 - 3 years’ experience with SQL Server Strong IT background End Date: 04/28/2026 Pay Range Minimum : $68,436.68 Pay Range Maximum : $118,053.26 The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role. WEC Energy Group will only employ those who are legally authorized to work in the United States. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action.
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Perform analysis on large amounts of complex data to provide the business with fact-based insights Offer internal process and user/customer perspective of simplicity, efficiency, and effectiveness into design and analysis Support departmental reporting, metrics, budgets, dashboards, and analytics Make recommendations and present alternatives to address business needs or resolve impediments System configuration and administration Develop functional, process, and system documentation Monitor system and process performance and escalate issues as appropriate Influence, gather, define and document complex business requirements and processes Develop test plan / test cases and coordinate user acceptance testing Lead projects or process improvements Serve as subject matter expert on systems, process, and user/customer impact Prepare business cases and cost/benefit analysis Work with cross-functional teams and contacts to ensure efficient process flow across organizational lines Anticipate, interpret, and translate overall business/industry trends into proactive/actionable solutions A high degree of proficiency is expected in the Business Success Competencies of Personal Responsibility for Results, Sense of Urgency, Customer Focus, and Financial Discipline are required in the execution of these key responsibilities. Minimum Qualifications
Bachelor’s degree in Business Administration, Information Systems, Computer Science, Engineering or related discipline is required Strong analysis, decision making and problem solving skills Excellent interpersonal and communication skills (both written and verbal) Ability to work as part of a team and interact effectively with others Excellent organizational skills with the ability to balance multiple tasks under time constraints Experience working with project management methodology preferred Proficient in standard office software (MS Excel, Visio, Word) Preferred Qualifications
1 - 3 years’ experience with SQL Server Strong IT background End Date: 04/28/2026 Pay Range Minimum : $68,436.68 Pay Range Maximum : $118,053.26 The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role. WEC Energy Group will only employ those who are legally authorized to work in the United States. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action.
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