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New Home Consultant

G.J. Gardner Homes, San Antonio, TX, United States


G.J. Gardner Homes, founded by Greg Gardner in 1983, is Australia’s most trusted home builder, having successfully delivered over 60,000 custom homes globally. Operating as a global franchise, G.J. Gardner Homes boasts a strong network with over 160 franchises across Australia, the United States, and New Zealand. The organization is dedicated to providing an unparalleled home‑building experience, making the process enjoyable and fulfilling for every customer.

Role Description We are seeking a full‑time, on‑site New Home Consultant to join our team in San Antonio, TX. The New Home Consultant will work closely with prospective homeowners to guide them through the journey of the home building process. You will be supported with the best available home designs in the market, a high level of training, ongoing marketing campaigns and a team of professional support staff.

Qualifications

Strong customer service and client relationship management skills

Excellent communication, organizational, and interpersonal skills

Ability to work autonomously

Knowledge of real estate regulations, contracts, and local market trends is a plus

Bachelor’s degree or equivalent experience in architecture, interior design, business, construction, or a related field is a plus

Sales experience is always highly regarded; however, if you have the right attitude and ambition, the drive to be successful, and a passion for the industry, then we want to hear from you.

Roles and Responsibilities Project Professional Image

Maintain a neat and tidy appearance

Communication and service of the highest quality

Attend appointments prepared and 5 minutes early

Meet and keep promises

Learn the Product and Know the Industry

Know the standard inclusions

Keep up to date on G.J. Gardner Homes promotions and residential building industry

Understand our logos, branding, marketing, advertising messages, and company history

Know the G.J. Gardner Homes procedures and processes from initial contact through to after‑sales service

Use the G.J. Gardner software as its purpose is to have leads become contracts

Training

Participate in training sessions as provided by Franchisee

Be willing to improve skills through own initiative (i.e. attend outside training courses as deemed appropriate)

Take the initiative to learn the software in your spare time

Always feel free to ask questions from other staff members and the corporate team

Marketing Requirements

Develop and implement marketing initiatives

Participate and contribute to local franchise office marketing

Keep up to date on land availability in the area (be prepared to suggest what G.J. Gardner Home Plans might be suited for land and consider marketing strategies)

Liaise with Realtors, property developers, architects, draftspeople

Consider joining local organizations that will allow promotion for yourself and G.J. Gardner Homes and most importantly for networking

Provide high quality, prompt and professional service

Input client information in the software

Obtain Franchisee approval of quote before presenting to the client

Attend weekly meetings as directed by the Franchise owner or immediate supervisor

Provide own materials as required to perform duties (i.e. cell phone, reliable vehicle, writing tools)

General Requirements

Be a team player

Comply with 5 Star Performance Process

Cooperate with other salespeople

Attend and contribute at sales meetings

Promote the brand and local business

Be willing to learn, enhance skills, take responsibility, and be accountable

Always ask for assistance as the success of G.J. Gardner Homes relies on cooperation and support

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