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Director of Design

Inkit, Saint Paul, MN, United States


About the Role We’re looking for a Director of Design to lead and scale design at Inkit across both product experience and brand. This role owns the full design function, from core product UX to marketing surfaces and brand identity. You will ensure a cohesive, high‑quality experience across every customer touchpoint, from first impression on our website to daily use of our platform.

We just launched a redesigned application and are preparing to scale to 200,000+ users, with growth fueled by large contract wins. This role will directly shape how our product, brand, and user experience scale through that transition. You will partner with Product, Engineering, and Marketing leadership to drive acquisition, activation, and long‑term adoption.

What You’ll Do Design Leadership & Team Development

Build, manage, and mentor a high‑performing team of product and brand designers

Provide consistent feedback, coaching, and career development support

Recruit and hire designers to support team growth

Foster a strong design culture centered on quality, ownership, and collaboration

Drive alignment across teams on experience strategy and priorities

Establish design as a core function in company decision‑making

Product and Experience Strategy

Define and drive product design strategy across key areas of the platform

Partner with Product and Engineering leadership to shape roadmap and priorities

Ensure design decisions align with long‑term business goals and user outcomes

Identify opportunities to improve activation, engagement, and retention

Brand and Marketing Design

Own and evolve Inkit’s brand identity across all customer touchpoints

Ensure consistency between product experience and marketing surfaces such as website, campaigns, and sales materials

Partner with Marketing to design assets that drive acquisition and conversion

Establish and maintain brand guidelines across the organization

Elevate visual storytelling and positioning through cohesive design

Execution and Delivery

Oversee the delivery of high‑quality product and brand work from concept through launch

Establish and improve design processes, workflows, and operating cadence as the team scales

Ensure consistent, high‑quality execution across teams and initiatives

Make thoughtful trade‑offs between ideal solutions and practical constraints

Ensure strong collaboration across design, product, engineering, and marketing

Requirements

8+ years of design experience, including 3+ years leading and managing design teams

Proven track record of building, mentoring, or leading design teams

Strong portfolio demonstrating systems thinking, product strategy, and high‑quality visual execution

Experience designing complex B2B SaaS or enterprise products

Experience working across both product design and brand or marketing design

Deep proficiency in Figma and experience building and scaling design systems

Strong understanding of user research and data‑informed design practices

Demonstrated ability to influence product direction and cross‑functional decision‑making

Excellent communication and presentation skills, including experience working with senior stakeholders

Comfort operating in ambiguity and defining problems at a strategic level

Bonus

Experience in government, defense, or regulated environments

Familiarity with accessibility standards and compliance requirements

Who You Are

Leader – you inspire, mentor, and grow designers while building a strong team culture

Strategic – you connect design decisions to business outcomes and long‑term vision

Holistic thinker – you unify product experience and brand into a cohesive system

Systems thinker – you design for scale, consistency, and long‑term maintainability

Pragmatic – you balance speed and quality and know when to push and when to ship

Influential – you advocate for design across all levels of the organization

Collaborative – you build strong relationships and align teams around shared goals

Detail‑oriented – you care deeply about craft and understand how small details compound

Job Location St. Paul, Minnesota (Hybrid)

Why This Role Matters We are at a true inflection point. We have rebuilt our product and are now positioned to scale rapidly. The next 12 months will define how our product, brand, and design systems scale as we grow to a significantly larger set of users. The work you lead will directly shape how customers experience Inkit during this transition. If you are motivated by high‑impact work and the opportunity to shape a company during a period of rapid growth, this is the role.

Benefits and Perks

Hybrid work environment out of St. Paul, Minnesota

Comprehensive health benefits, including Medical, Dental, and Vision insurance

Unlimited Paid Time Off (PTO) to support work‑life balance

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