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Agentic CS Director: AI-Driven Value & Adoption

salesforce.com, inc., San Francisco, CA, United States


A leading technology company seeks an Agentic Customer Success Director to lead customer success initiatives. The role involves ensuring operationalized adoption of AI solutions, coordinating with various teams, and driving deep consumption of contracted services. Ideal candidates have over 8 years of experience in Customer Success or Management Consulting and a strong background in governance and analytical insights. Join to shape customer experiences through data-driven improvements and strategic communication. #J-18808-Ljbffr