
Director of Engineering - Open-Source Contact Center Platform
Fidelity Investments, Roanoke, TX, United States
A leading financial services firm in Texas seeks a Director of Engineering to lead the strategy and delivery of an omni-channel contact center platform. You will provide technical leadership and ensure high standards in integration, security, and performance. Candidates should have over 10 years of IT experience with strong expertise in telephony and cloud-native architectures. The position supports a hybrid work environment, requiring onsite work every other week.
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