Global Customer Trust, Recovery & Retention Lead

A leading tech company in Seattle is seeking a visionary leader to drive customer trust and retention strategies. This role involves developing comprehensive customer retention strategies, enhancing user experiences, and analyzing customer journeys. The ideal candidate will have 5+ years of experience in customer-facing e-commerce and fluency in Mandarin and English. The position offers a competitive salary and benefits including medical, dental, and vision insurance, as well as a 401(k) savings plan. #J-18808-Ljbffr