Regional Commercial Sales Account Manager- Indianapolis
Floor & Decor, Atlanta, GA, United States
Job Summary
The Regional Account Manager (RAM) is responsible for outside commercial sales, lead generation, client procurement, and commercial job management. This primary role is outside sales of Floor & Decor’s Commercial products to medium and large institutional buyers. In addition to working on leads sourced at the store level you will act as a liaison with the Inside Commercial Sales team and the end‑user customer. The RAM will also work with the Commercial Support Center to source, bid, and administer large commercial jobs.
Responsibilities Daily sales calls on existing customers; present products to builders, developers, designers, contractors, and all decision makers in the sales and installation process; continually prospect for new accounts while developing keen awareness of the local market; manage projects from inception to completion including opportunity identification, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk, and claim coordination; follow up on leads from Dodge, store leads, networking groups, etc.; pursue commercial leads passed from store teams; submit proposals and responses to RFQs and RFPs; follow up with Inside Commercial Sales team; coordinate with purchasing and inventory teams; stay current on training and product lines; monitor contract calendars and report status; participate in trade associations, trade shows, and promotional efforts.
Qualifications
High School Diploma or GED equivalent; Bachelor’s degree preferred
3+ years previous commercial industry sales experience, preferably within the flooring or building materials industry
Successful track record in an outside sales environment
Familiarity with the local market
Proficient with CRM tools such as Salesforce.com
Experience in RFPs, commercial job bids, and construction sales
Retail experience a plus
Strong analytical and problem‑solving skills
Strong computer skills, including Microsoft Office Suite
Excellent interpersonal, customer service, influencing, and negotiation skills
Ability to multi‑task, meet deadlines, and work in a fast‑paced environment
Independent, unstructured work capability with strong time‑management and organizational skills
Enjoy prospecting for new accounts
Your Day Consists Of
Travel daily throughout the assigned area to call on existing customers and prospect new customers
Manage projects from inception to completion, including opportunity identification, product selection, specification, order placement, tracking, delivery coordination, installation oversight, punch walk, and claim coordination
Continuously prospect for viable new accounts while keeping a pulse on the local market
Follow up on leads from Dodge, store leads, networking groups, etc.
Work with PRO teams in each location to pursue commercial leads passed by the store team
Submit proposals and responses to RFQs and RFPs after obtaining pricing and specification approval
Coordinate with the Inside Commercial Sales team to complete sales and satisfy customer requirements
Confirm product availability with purchasing and inventory teams via the Commercial Support Center
Stay current on training, new products, and product lines
Monitor prospects’ contract calendars and prepare status reports as needed
Participate in trade associations, trade shows, and promotional efforts
Perform additional functions and duties of a similar nature to achieve business objectives
Working Conditions (travel and environment)
Daily car travel with limited air travel based on customers or corporate events
Noise level in the work environment is typically quiet to moderate
Benefits & Rewards Bonus opportunities and career advancement at every level. Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program. Medical, dental, vision, life, and other insurance plans (subject to eligibility criteria).
Work-Life Balance, Including
Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid volunteer time off starting on Day 1
Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
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Responsibilities Daily sales calls on existing customers; present products to builders, developers, designers, contractors, and all decision makers in the sales and installation process; continually prospect for new accounts while developing keen awareness of the local market; manage projects from inception to completion including opportunity identification, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk, and claim coordination; follow up on leads from Dodge, store leads, networking groups, etc.; pursue commercial leads passed from store teams; submit proposals and responses to RFQs and RFPs; follow up with Inside Commercial Sales team; coordinate with purchasing and inventory teams; stay current on training and product lines; monitor contract calendars and report status; participate in trade associations, trade shows, and promotional efforts.
Qualifications
High School Diploma or GED equivalent; Bachelor’s degree preferred
3+ years previous commercial industry sales experience, preferably within the flooring or building materials industry
Successful track record in an outside sales environment
Familiarity with the local market
Proficient with CRM tools such as Salesforce.com
Experience in RFPs, commercial job bids, and construction sales
Retail experience a plus
Strong analytical and problem‑solving skills
Strong computer skills, including Microsoft Office Suite
Excellent interpersonal, customer service, influencing, and negotiation skills
Ability to multi‑task, meet deadlines, and work in a fast‑paced environment
Independent, unstructured work capability with strong time‑management and organizational skills
Enjoy prospecting for new accounts
Your Day Consists Of
Travel daily throughout the assigned area to call on existing customers and prospect new customers
Manage projects from inception to completion, including opportunity identification, product selection, specification, order placement, tracking, delivery coordination, installation oversight, punch walk, and claim coordination
Continuously prospect for viable new accounts while keeping a pulse on the local market
Follow up on leads from Dodge, store leads, networking groups, etc.
Work with PRO teams in each location to pursue commercial leads passed by the store team
Submit proposals and responses to RFQs and RFPs after obtaining pricing and specification approval
Coordinate with the Inside Commercial Sales team to complete sales and satisfy customer requirements
Confirm product availability with purchasing and inventory teams via the Commercial Support Center
Stay current on training, new products, and product lines
Monitor prospects’ contract calendars and prepare status reports as needed
Participate in trade associations, trade shows, and promotional efforts
Perform additional functions and duties of a similar nature to achieve business objectives
Working Conditions (travel and environment)
Daily car travel with limited air travel based on customers or corporate events
Noise level in the work environment is typically quiet to moderate
Benefits & Rewards Bonus opportunities and career advancement at every level. Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program. Medical, dental, vision, life, and other insurance plans (subject to eligibility criteria).
Work-Life Balance, Including
Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid volunteer time off starting on Day 1
Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
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