Associate Dean of Students and Director for Student Support and Case Management
North Carolina Agricultural and Technical State University, Greensboro, NC, United States
Overview
Primary Purpose Of Position
Reporting to the Associate Vice Chancellor for Student Affairs & Dean of Students, the Associate Dean of Students & Director for Student Support and Case Management serves as a deputy to the Associate Vice Chancellor for Student Affairs and Dean of Students supporting the University’s Student Community, Advocacy and Support strategic area. Posting Details
Classification Type
EHRA Position Overview The Associate Dean of Students and Director for Student Support and Case Management will lead a comprehensive portfolio of campus and community strategies that support students facing obstacles that may impact their success. These challenges may include behavioral and/or mental health, physical health, basic needs resources, etc. The Associate Dean will assist the Associate Vice Chancellor for Student Affairs and Dean of Students with a dual reporting line to the Associate Vice Chancellor and Chief of Police, in ensuring compliance with
UNC Policy 1300.7: Regulation on Behavioral Threat Assessment and Management Teams . The Associate Dean will lead a team that administers the Aggie Campus Assessment, Response and Evaluation (C.A.R.E.), Behavioral Intervention Team (BIT) and Aggie Source (food pantry and professional clothing) and other resources to support students, and will facilitate students’ connection with off-campus resources for housing, social services and other community resources. The role will serve as the primary administrator for the case management database and the distribution of case management cases, ensuring accurate data entry and collection for all cases, and will provide direct case management services to students including interventions, referrals, and follow-up support. The Associate Dean will collaborate closely with student affairs partners, faculty and academic colleagues, healthcare providers and families to support students. The Associate Dean may support student conduct administration and serve as a designated hearing officer as needed. Primary Function Of Organizational Unit The Office of the Dean of Students leads university strategies to connect students to coordinated, integrated resources, advocacy, and guidance that foster belonging, uphold shared community standards, and help students navigate challenges so they can thrive academically, personally, and socially. This includes: Student Conduct and Conflict Resolution; Student Support and Case Management; Aggie C.A.R.E.; threat assessment, behavioral intervention, and case management services; Aggie Source (basic needs resources); Off-Campus Living and Community Partnerships; Parent and Family Partnerships; and Graduate Student Life in partnership with the Graduate College. The Office of Housing and Residence Life functions as a constituent of the Office of the Dean of Students to ensure coordinated community standards and crisis response.
Responsibilities
Lead a comprehensive portfolio of campus and community strategies to support students facing obstacles affecting success (behavioral/mental health, basic needs, etc.).
Administer and coordinate programs and resources such as C.A.R.E., BIT, Aggie Source, and connections to off-campus resources.
Serve as the primary administrator for the case management database and oversee data entry and case distribution; provide direct case management services (interventions, referrals, follow-up).
Collaborate with student affairs partners, faculty, healthcare providers, and families to support students.
May serve as a designated hearing officer for student conduct administration as needed.
Minimum Qualifications
Master’s degree in higher education, student affairs, counseling, social work, or a related field.
Minimum of seven years of progressive leadership and supervision experience in a post-secondary setting, with at least three years directing a department or function area within student affairs.
Extensive experience in student conduct, threat assessment, behavioral intervention, and crisis management operations.
Strong background in technology-based student conduct and case management record system governance (i.e. Maxient).
Demonstrated leadership, sound judgment, political acumen, and discernment during challenging circumstances.
Strong background in policy development and compliance and knowledge of local, state and federal laws and proceedings related to college students.
Excellent organization, communication and problem-solving skills.
Evidence of strong interpersonal communications skills and ability to cultivate partnerships with diverse stakeholders.
Preferred Qualifications
Current engagement or leadership with ASCA, HECMA, NaBITA, or other related organizations focused on case management and threat assessment in college and university settings.
Prior experience at a large, public, R1 university.
Demonstrated success at institutions with a comparable mission.
Doctorate in higher education, student affairs or a related field; experience managing crisis, threat assessment and parent/family communications preferred.
Position Information
Working Title
Associate Dean of Students and Director for Student Support and Case Management
Position Number
007734
Recruitment Salary Range
Commensurate with Experience and Education
FLSA
Non-Exempt
Appointment Type
Permanent - Full-time
Tenure Track
No
Organizational Division
Dean of Students
Organizational Location
VC for Student Affairs
Organizational Unit
Dean of Students
Posting Details
Posting Number
EPA3042
Open Date
04/07/2026
Open Until Filled
Yes
Date Position Available
07/01/2026
Notes Remote Work
This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies.
Local Residency
North Carolina A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
Benefits
Accrued Vacation and Sick Leave for Eligible Employees
Community Service Leave
Aetna – State Health Benefits of North Carolina
NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
12 Paid Holidays
TSERS – Teachers and State Employees Retirement System
Optional Supplemental Plans – 401k, 403b, 457b
Employee Assistance Program (EAP)
Campus Recreation Center Discount
University Bookstore Discount
Note:
This description reflects the current requirements and may be amended to meet the university’s evolving needs.
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Primary Purpose Of Position
Reporting to the Associate Vice Chancellor for Student Affairs & Dean of Students, the Associate Dean of Students & Director for Student Support and Case Management serves as a deputy to the Associate Vice Chancellor for Student Affairs and Dean of Students supporting the University’s Student Community, Advocacy and Support strategic area. Posting Details
Classification Type
EHRA Position Overview The Associate Dean of Students and Director for Student Support and Case Management will lead a comprehensive portfolio of campus and community strategies that support students facing obstacles that may impact their success. These challenges may include behavioral and/or mental health, physical health, basic needs resources, etc. The Associate Dean will assist the Associate Vice Chancellor for Student Affairs and Dean of Students with a dual reporting line to the Associate Vice Chancellor and Chief of Police, in ensuring compliance with
UNC Policy 1300.7: Regulation on Behavioral Threat Assessment and Management Teams . The Associate Dean will lead a team that administers the Aggie Campus Assessment, Response and Evaluation (C.A.R.E.), Behavioral Intervention Team (BIT) and Aggie Source (food pantry and professional clothing) and other resources to support students, and will facilitate students’ connection with off-campus resources for housing, social services and other community resources. The role will serve as the primary administrator for the case management database and the distribution of case management cases, ensuring accurate data entry and collection for all cases, and will provide direct case management services to students including interventions, referrals, and follow-up support. The Associate Dean will collaborate closely with student affairs partners, faculty and academic colleagues, healthcare providers and families to support students. The Associate Dean may support student conduct administration and serve as a designated hearing officer as needed. Primary Function Of Organizational Unit The Office of the Dean of Students leads university strategies to connect students to coordinated, integrated resources, advocacy, and guidance that foster belonging, uphold shared community standards, and help students navigate challenges so they can thrive academically, personally, and socially. This includes: Student Conduct and Conflict Resolution; Student Support and Case Management; Aggie C.A.R.E.; threat assessment, behavioral intervention, and case management services; Aggie Source (basic needs resources); Off-Campus Living and Community Partnerships; Parent and Family Partnerships; and Graduate Student Life in partnership with the Graduate College. The Office of Housing and Residence Life functions as a constituent of the Office of the Dean of Students to ensure coordinated community standards and crisis response.
Responsibilities
Lead a comprehensive portfolio of campus and community strategies to support students facing obstacles affecting success (behavioral/mental health, basic needs, etc.).
Administer and coordinate programs and resources such as C.A.R.E., BIT, Aggie Source, and connections to off-campus resources.
Serve as the primary administrator for the case management database and oversee data entry and case distribution; provide direct case management services (interventions, referrals, follow-up).
Collaborate with student affairs partners, faculty, healthcare providers, and families to support students.
May serve as a designated hearing officer for student conduct administration as needed.
Minimum Qualifications
Master’s degree in higher education, student affairs, counseling, social work, or a related field.
Minimum of seven years of progressive leadership and supervision experience in a post-secondary setting, with at least three years directing a department or function area within student affairs.
Extensive experience in student conduct, threat assessment, behavioral intervention, and crisis management operations.
Strong background in technology-based student conduct and case management record system governance (i.e. Maxient).
Demonstrated leadership, sound judgment, political acumen, and discernment during challenging circumstances.
Strong background in policy development and compliance and knowledge of local, state and federal laws and proceedings related to college students.
Excellent organization, communication and problem-solving skills.
Evidence of strong interpersonal communications skills and ability to cultivate partnerships with diverse stakeholders.
Preferred Qualifications
Current engagement or leadership with ASCA, HECMA, NaBITA, or other related organizations focused on case management and threat assessment in college and university settings.
Prior experience at a large, public, R1 university.
Demonstrated success at institutions with a comparable mission.
Doctorate in higher education, student affairs or a related field; experience managing crisis, threat assessment and parent/family communications preferred.
Position Information
Working Title
Associate Dean of Students and Director for Student Support and Case Management
Position Number
007734
Recruitment Salary Range
Commensurate with Experience and Education
FLSA
Non-Exempt
Appointment Type
Permanent - Full-time
Tenure Track
No
Organizational Division
Dean of Students
Organizational Location
VC for Student Affairs
Organizational Unit
Dean of Students
Posting Details
Posting Number
EPA3042
Open Date
04/07/2026
Open Until Filled
Yes
Date Position Available
07/01/2026
Notes Remote Work
This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies.
Local Residency
North Carolina A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
Benefits
Accrued Vacation and Sick Leave for Eligible Employees
Community Service Leave
Aetna – State Health Benefits of North Carolina
NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
12 Paid Holidays
TSERS – Teachers and State Employees Retirement System
Optional Supplemental Plans – 401k, 403b, 457b
Employee Assistance Program (EAP)
Campus Recreation Center Discount
University Bookstore Discount
Note:
This description reflects the current requirements and may be amended to meet the university’s evolving needs.
#J-18808-Ljbffr